The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as a channel results in reduced investment and a poor customer experience, as it is seen as an afterthought rather than a core business component. Conversely, adopting a product-centric approach involves allocating necessary resources, ensuring continuous improvement, and ultimately leading to a supe...
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The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as a channel results in reduced investment and a poor customer experience, as it is seen as an afterthought rather than a core business component. Conversely, adopting a product-centric approach involves allocating necessary resources, ensuring continuous improvement, and ultimately leading to a supe...
#70 White-Label Banking: The Hidden Risks Nobody Talks About
UXDA | Financial UX Design Podcast
13 minutes
5 months ago
#70 White-Label Banking: The Hidden Risks Nobody Talks About
Can a white-label solution for digital banking really set your brand apart — or is it just another shortcut to blending in? In this episode, we dive into the fast-moving world of white-label banking solutions — exploring why so many financial brands are rushing to launch with them and what hidden trade-offs are lurking beneath the surface. From rapid market entry and budget-friendly promises to the risks of brand dilution, limited UX flexibility, and competitive sameness, we’re unpacking wha...
UXDA | Financial UX Design Podcast
The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as a channel results in reduced investment and a poor customer experience, as it is seen as an afterthought rather than a core business component. Conversely, adopting a product-centric approach involves allocating necessary resources, ensuring continuous improvement, and ultimately leading to a supe...
