In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.
From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.
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In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.
From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.
Could it be the case that the more senior leadership are involved, the less people experiment….? Could there a misconception that the highest paid person’s opinion counts the most…..? And does that in turn mean that to really feel free to experiment, we need to totally rethink our approach to it? In this podcast, we're joined by Hazjier Pourkhalkhali, Global Vice President Strategy & Value at Optimizely. In his 8 years at Optimizely, Hazjier has conducted more than 300 experiments and has led research into the effects of hierarchy, the science of running the perfect experiment, and ultimately the behaviours that truly trigger change.
Wondering how to take the practical first steps to help you get value from digital experimentation after listening to this episode? Download our Digital Experimentation Playbook: https://www.valtech.com/whitepapers/the-digital-experimentation-playbook/
Valtech Café
In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.
From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.
