In this episode, Toyin Olufon, Lead Consultant at Lefort Professional Services, shares lessons learned from growing up in a business-oriented family. She shares her journey from helping her businesswoman mother to becoming a business consultant with a focus on innovation, adaptability, and leveraging financial data to navigate economic challenges. In this episode, she shows us: - How to track customer retention rates and what they reveal about satisfaction. - Practical ways SMEs can turn challenges into opportunities. - How to use financial data to identify opportunities for growth. - The secret to maintaining strong customer relationships. Don’t miss this enlightening conversation designed to keep you ahead of the curve. Subscribe to our channel for more inspiring stories and insights. Hit the notification bell to stay updated on our latest videos! #VentureValley #BusinessPodcast #AfricanBusiness #Entrepreneurship #BusinessInspiration #NigeriaBusiness #AfricanEntrepreneurs #Entrepreneurship #BusinessConsulting #SMEGrowth #EconomicInnovation #BusinessStrategy #FinancialInsights #EntrepreneurshipJourney #CustomerRetention #DataDrivenDecisions #InnovativeBusiness #SMEChallenges #EconomicDownturn #BusinessTips #SmallBusinessGrowth #BusinessSuccess #EntrepreneurLife #BusinessInnovation #CustomerFocus #SustainableGrowth #BusinessLeadership #FinancialAnalysis Toyin's social media: Linkedin: https://www.linkedin.com/in/oluwatoyin-olufon-fcca-aca-acti-3b72738b IG: https://www.instagram.com/toyin_olufon?igsh=NmRsdm1kaWhvOG9y Find Venture Valley online: Spotify audio link: https://linktr.ee/venturevalley.pod Instagram: https://www.instagram.com/venturevalley.pod/?igsh=MXc3dHR3MzhiOGV3OA%3D%3D&utm_source=qr Facebook: https://www.facebook.com/Venturevalley.pod?mibextid=uzlsIk TikTok: https://www.tiktok.com/@venture.valley?_t=8kKlEEiDQOs&_r=1 YouTube: https://www.youtube.com/channel/UCaAlChT7NWnuYekrQ3UAg5w #BuildingFromAfrica #Success #Inspiration #Business #BusinessMotivation #Nigeria #VentureValley