If you’re on the phone with your customer and you’re talking for more than 50% of the time, then you’re doing it wrong.  

In this 12th episode of Very Good Marketing, Amy and Shannon explore the critical impact of prioritizing customer needs in Small Business operations. Throughout the podcast, they share practical strategies for engaging in productive conversations, adding value to the customer, and promoting knowledge-sharing within the team.

Learn about these game-changing techniques, which you can implement right away to improve your conversion rate. Tune into the podcast now.

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