Kick off 2026 with Meagan and Cody as they dive into everything you need to start the new year strong in boutique hospitality. This special New Year’s Day episode is all about fresh energy, new goals, and smart upgrades to set your property apart. 🔹 Segment 1: New Year Guest Vibes Learn what guests are expecting in the new year and how to match those fresh vibes to boost guest satisfaction and bookings. 🔹 Segment 2: Quick Upgrades for a Fresh Start Simple, actionable upgrades you can make n...
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Kick off 2026 with Meagan and Cody as they dive into everything you need to start the new year strong in boutique hospitality. This special New Year’s Day episode is all about fresh energy, new goals, and smart upgrades to set your property apart. 🔹 Segment 1: New Year Guest Vibes Learn what guests are expecting in the new year and how to match those fresh vibes to boost guest satisfaction and bookings. 🔹 Segment 2: Quick Upgrades for a Fresh Start Simple, actionable upgrades you can make n...
In this episode, Cody & Meagan tackle one of the trickiest parts of hospitality—upselling. When done poorly, upselling can feel pushy or “slimy” to guests, but when done right, it can enhance the guest experience and boost your revenue. Cody & Meagan break down how to make upsells feel natural, helpful, and even welcome—so your guests feel cared for, not sold to. 🔹 Segment 1: What Makes an Upsell Feel Bad Explore common pitfalls that turn upselling into an annoyance, and why guests r...
Virtual GM - A Hotel Management Podcast
Kick off 2026 with Meagan and Cody as they dive into everything you need to start the new year strong in boutique hospitality. This special New Year’s Day episode is all about fresh energy, new goals, and smart upgrades to set your property apart. 🔹 Segment 1: New Year Guest Vibes Learn what guests are expecting in the new year and how to match those fresh vibes to boost guest satisfaction and bookings. 🔹 Segment 2: Quick Upgrades for a Fresh Start Simple, actionable upgrades you can make n...
