In this episode, Cody & Meagan dive into one of the most mission-critical topics for hotels heading into 2026: Reputation Management. Guest expectations are higher than ever—and reviews now live everywhere, from Google to TikTok to niche travel communities. Whether you're a boutique inn or a full-scale resort, your reputation is your revenue. Cody & Meagan break down the exact framework Vibrant uses to help properties protect, strengthen, and rebuild trust with guests—no matter what c...
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In this episode, Cody & Meagan dive into one of the most mission-critical topics for hotels heading into 2026: Reputation Management. Guest expectations are higher than ever—and reviews now live everywhere, from Google to TikTok to niche travel communities. Whether you're a boutique inn or a full-scale resort, your reputation is your revenue. Cody & Meagan break down the exact framework Vibrant uses to help properties protect, strengthen, and rebuild trust with guests—no matter what c...
Season 3, Episode 10: Transforming Guest Engagement with SuitePad featuring Moritz von Petersdorff-Campen
Virtual GM - A Hotel Management Podcast
26 minutes
1 month ago
Season 3, Episode 10: Transforming Guest Engagement with SuitePad featuring Moritz von Petersdorff-Campen
In this episode of the Virtual GM Podcast, Cody sits down with special guest Moritz von Petersdorff-Campen, Co-Founder & Managing Director of SuitePad . SuitePad is redefining the in-room guest experience with its award-winning tablet solution, designed to increase engagement, streamline communication, and boost hotel profitability. Moritz shares the SuitePad story, how it started, where it’s headed, and the tangible impact it can have on your hotel’s bottom line. If you’ve been looking f...
Virtual GM - A Hotel Management Podcast
In this episode, Cody & Meagan dive into one of the most mission-critical topics for hotels heading into 2026: Reputation Management. Guest expectations are higher than ever—and reviews now live everywhere, from Google to TikTok to niche travel communities. Whether you're a boutique inn or a full-scale resort, your reputation is your revenue. Cody & Meagan break down the exact framework Vibrant uses to help properties protect, strengthen, and rebuild trust with guests—no matter what c...
