Alex, Jan and Liz reflect on the great stories and advice from the series and talk about the practical recommendations that can be taken away and applied to practice going forwards.

The Dignity Dos we covered are:

1. Have a zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people's right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people's loneliness and isolation

If you would like to contact the show, either to comment on the content, share your experiences, or to tell us a story that you'd like us to share or feature, then you can email us on: ndcvodpod@gmail.com

To find out more about Dignity in Care, visit the National Dignity Council.

To use as part of your CPD, please email the show with three small things that you took away from this episode, and we'll send you a CPD certificate.

The show is produced by Kris Grainger in Staffordshire and is a Cup The Mic Production. To make an enquiry about our production options, please email us on cupthemic@gmail.com

Hosted on Acast. See acast.com/privacy for more information.