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Volunteer Nation
Tobi Johnson, MA, CVA
190 episodes
1 day ago
In this episode of Volunteer Nation Podcast, Tobi dives deep into what makes a truly exceptional volunteer user experience — from the very first moment someone encounters your organization, through onboarding, active service, and beyond. Tobi breaks down the five core UX principles nonprofits must master — clarity, consistency, ease, empathy, and delight and explains how they shape volunteer satisfaction, retention, and commitment. You’ll also learn how to walk the path through yo...
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Non-Profit
Business
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All content for Volunteer Nation is the property of Tobi Johnson, MA, CVA and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of Volunteer Nation Podcast, Tobi dives deep into what makes a truly exceptional volunteer user experience — from the very first moment someone encounters your organization, through onboarding, active service, and beyond. Tobi breaks down the five core UX principles nonprofits must master — clarity, consistency, ease, empathy, and delight and explains how they shape volunteer satisfaction, retention, and commitment. You’ll also learn how to walk the path through yo...
Show more...
Non-Profit
Business
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176. Beyond Pizza Parties: Innovative Appreciation Ideas for Volunteers
Volunteer Nation
25 minutes
3 months ago
176. Beyond Pizza Parties: Innovative Appreciation Ideas for Volunteers
In this episode of the Volunteer Nation Podcast, Tobi Johnson discusses the importance of strategic volunteer appreciation. Moving beyond traditional gifts and certificates, she explores how to recognize and value volunteers in ways that are meaningful and aligned with core human needs and organizational goals. Tobi provides 12 innovative appreciation ideas categorized into meeting volunteer needs for safety, connection, and purpose, and aligning with organizational goals such as progr...
Volunteer Nation
In this episode of Volunteer Nation Podcast, Tobi dives deep into what makes a truly exceptional volunteer user experience — from the very first moment someone encounters your organization, through onboarding, active service, and beyond. Tobi breaks down the five core UX principles nonprofits must master — clarity, consistency, ease, empathy, and delight and explains how they shape volunteer satisfaction, retention, and commitment. You’ll also learn how to walk the path through yo...