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We Know Marketing, We Promise
Kelsie Downs + Naoma Serna-Zahn
40 episodes
1 day ago
We Know Marketing, We Promise is where ambitious women go when they’re tired of guessing their way through marketing and want real clarity on how to scale. Naoma and Kelsie unpack the mindsets, messaging, and marketing foundations that actually move your business forward — especially when you’re juggling work, life, motherhood, and 47 mental tabs at once. It’s strategy with a little heat and a lot of honesty.
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Marketing
Business
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All content for We Know Marketing, We Promise is the property of Kelsie Downs + Naoma Serna-Zahn and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
We Know Marketing, We Promise is where ambitious women go when they’re tired of guessing their way through marketing and want real clarity on how to scale. Naoma and Kelsie unpack the mindsets, messaging, and marketing foundations that actually move your business forward — especially when you’re juggling work, life, motherhood, and 47 mental tabs at once. It’s strategy with a little heat and a lot of honesty.
Show more...
Marketing
Business
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021. Recession-Proof Marketing (Sort Of)
We Know Marketing, We Promise
23 minutes 41 seconds
3 months ago
021. Recession-Proof Marketing (Sort Of)

In this episode, Naoma and Kelsie talk through what it really means to “recession-proof” your marketing.

Spoiler: it’s not about panicking or slashing your budget. It’s about building trust, staying consistent, and being indispensable to your clients. They break down tactical ways to create stickier client relationships, refine your messaging, and deepen brand trust—before things get rocky.

Whether you're already feeling the pinch or just want to prep smartly, this one’s packed with honest advice (and a few laughs, of course).

Key Takeaways

- Cutting your marketing budget is usually the worst move in a downturn.

- People still need your services—they just become more selective.

- Building trust through personal branding and clear messaging is crucial.

- Upselling happy clients can be smarter than chasing new ones.

- Consistency in communication (especially during chaos) builds loyalty.

- Be seen as a partner, not a vendor. That’s how you stay on the roster.

- Map your client journey. A solid onboarding experience can make or break retention.

- Make your business sticky—offer value beyond the scope when possible.


If you go quiet, people assume you're struggling. Stay visible, even if you're pivoting.


Calm, clarity, and character make you recession-resistant.



We Know Marketing, We Promise
We Know Marketing, We Promise is where ambitious women go when they’re tired of guessing their way through marketing and want real clarity on how to scale. Naoma and Kelsie unpack the mindsets, messaging, and marketing foundations that actually move your business forward — especially when you’re juggling work, life, motherhood, and 47 mental tabs at once. It’s strategy with a little heat and a lot of honesty.