Culture by Design: Building Kindness into Business Strategy with Claire Smith

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We Need to Talk About HR

Felix Mitchell and Louise Fraser

117 episodes

3 days ago

Everything is changing! Our hosts, Felix Mitchell & Louise Fraser, talk to HR experts at the top of their game about how they think that the function needs to evolve to tackle shifting expectations, new ways of working, and innovative technologies. Join us and guests from large corporates through to innovative SMEs to explore how HR needs to respond to a world defined by uncertainty.

Entrepreneurship

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All content for We Need to Talk About HR is the property of Felix Mitchell and Louise Fraser and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

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Culture by Design: Building Kindness into Business Strategy with Claire Smith

We Need to Talk About HR

34 minutes 25 seconds

3 days ago

Culture by Design: Building Kindness into Business Strategy with Claire Smith

Claire Smith, People and Culture Lead at Gunnercooke, joins Felix to explore what it really takes to build culture beyond mission statements and values posters. From her journey as a lawyer to BD to HR leadership, Claire shares practical insights on embedding values into every stage of the employee lifecycle, why she measures kindness through peer recognition, and how to convince sceptical CEOs that culture work matters. Plus, why handwritten cards still work and what "design your life" means for hybrid working.