It's that time of the year to see the things you're doing wrong! Are you making it easy enough for people to reach you? What does your website say about your business—does a forgotten copyright date hint that you might be neglecting other details? In this episode, I talk about simple things you might be overlooking that could create friction and cost you real clients, plus how freshening up your content and contact options can make a big difference. Listen to this new 9-minute episode for act...
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It's that time of the year to see the things you're doing wrong! Are you making it easy enough for people to reach you? What does your website say about your business—does a forgotten copyright date hint that you might be neglecting other details? In this episode, I talk about simple things you might be overlooking that could create friction and cost you real clients, plus how freshening up your content and contact options can make a big difference. Listen to this new 9-minute episode for act...
Is it just me, or is customer service getting worse?
Wedding Business Solutions
12 minutes
4 weeks ago
Is it just me, or is customer service getting worse?
Have you ever wondered why customer service feels more frustrating lately? Are chatbots making things easier or harder for your clients? What would happen if you walked in your customers' shoes and really asked: “Would I want to be treated this way?” In this episode, I share personal stories of surprising fees, AI mishaps, and inconsistent policies, all with the goal to help you spot the friction points in your business and turn them into opportunities to stand out. Listen to this new 10-minu...
Wedding Business Solutions
It's that time of the year to see the things you're doing wrong! Are you making it easy enough for people to reach you? What does your website say about your business—does a forgotten copyright date hint that you might be neglecting other details? In this episode, I talk about simple things you might be overlooking that could create friction and cost you real clients, plus how freshening up your content and contact options can make a big difference. Listen to this new 9-minute episode for act...
