Creating a Culture of Joy: Natalie Fairchild and the Pacific Perks Coffee Success Story

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Wellness Center Creators

Kendall Hagensen

132 episodes

2 weeks ago

Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center.

Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family.

She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they have always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business.

Sponsored by Jane.app

Alternative Health

Health & Fitness

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All content for Wellness Center Creators is the property of Kendall Hagensen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Alternative Health

Health & Fitness

Creating a Culture of Joy: Natalie Fairchild and the Pacific Perks Coffee Success Story

Wellness Center Creators

31 minutes 46 seconds

8 months ago

Creating a Culture of Joy: Natalie Fairchild and the Pacific Perks Coffee Success Story

"I feel like I'm very time wealthy... Last Monday I got the opportunity to go skiing on a gorgeous day. And I did."

In this heartfelt episode, Natalie Fairchild shares the inspiring origin story of Pacific Perks Coffee, a mobile espresso bar catering service born from personal challenges and family needs. When her husband was diagnosed with multiple sclerosis, Natalie had to reimagine their future, eventually taking full ownership of their business and creating a company culture that prioritizes work-life integration for everyone.

Natalie reveals how personal adversity became the catalyst for business innovation, developing a flexible scheduling system that allows her "perkologists" to prioritize their personal lives while still delivering exceptional service. This approach has attracted diverse talent—from college students to flight attendants—creating a team that genuinely loves their work.

"I feel like I'm very time wealthy," Natalie shares, highlighting how she's mastered the freedom entrepreneurship promises while leading a successful company. "I've created a job for them where they do get paid well and they are spreading joy."

The conversation explores practical ways business owners can foster positive team cultures, including starting meetings with celebrations and ensuring employees use their vacation time. Listeners will gain insight into how mindful leadership can transform both company culture and customer experience, making this episode especially valuable for wellness entrepreneurs seeking to build businesses that honor wellbeing at every level.

Get all the links, resources and show notes here: https://wellnesscentercreators.com

Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.