The Service Mindset

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WFH with 2 Guys

Dennis Jackson and Benny Carreon

164 episodes

5 days ago

Work From Home with 2 Guys introduces Benny and Dennis with their background of over 30 years in working for and with large organizations, and all the challenges and things they see that smaller businesses could benefit from. They look at technology, processes, people, and just how to be more competitive as a smaller organization. Their wide range of experiences help bring to light things that you as a business owner or decision maker can do to grow and help your team be more successful.

Entrepreneurship

Business

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All content for WFH with 2 Guys is the property of Dennis Jackson and Benny Carreon and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

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The Service Mindset

WFH with 2 Guys

27 minutes 27 seconds

2 weeks ago

The Service Mindset

In this conversation, Benny Carreon and Dennis Jackson discuss the evolution of business, emphasizing the importance of customer service and the transition from white-collar to blue-collar industries. They explore how customer experience, communication, and training play crucial roles in building a successful service-oriented business. Chris Lalomia, a guest entrepreneur, shares insights from his journey in the handyman industry, highlighting the significance of creating a culture of service and the changing perceptions in the trades.

Chris Lalomia is a successful entrepreneur and change leader that has built on his experience working with the largest companies in America to start his own business from scratch. He brings his unique style to leadership to build a culture of professionalism to the blue collar world of home renovations. He left the corporate zoo and ventured into the entrepreneurial wild and started THE TRUSTED TOOLBOX: HOME REPAIR and PROJECTS in 2008. Yes, he started a business right before the Great Recession, so timing the market is not his strength. He survived through that time and has grown his business into a multimillion dollar handyman and remodeling company which has won numerous awards in Atlanta, GA.

Contact information:

Chris Lalomia-https://thetrustedtoolbox.com or chris@thetrustedtoolbox.comBenny Carreon- Velocity Technology Group- benny@velocitytechnology.group

Dennis Jackson-WorX Solution- dennisj@worxsolution.com