Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
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Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
Michael Otten discusses Oneplan's growth, innovation & the future of insurance
What's Next with Aki Anastasiou
22 minutes 24 seconds
1 month ago
Michael Otten discusses Oneplan's growth, innovation & the future of insurance
In this episode of What's Next, Aki Anastasiou sits down with Michael Otten, CEO of Oneplan, to explore how the company has transformed the South African insurance landscape over the past 15 years. Michael shares insights into Oneplan’s journey from its early days as a traditional short-term insurer to becoming an innovator in health, pet, gap, and motor insurance. He discusses the unique challenges of serving South African consumers and how technology, from digitization to AI, is reshaping the way insurance products are delivered and experienced.
The conversation also dives into Oneplan’s differentiators, such as real-time access to insurance funds via prepaid cards and their customer-first approach that simplifies complex processes. Michael highlights the growing demand in health and pet insurance, the importance of gap cover, and how bundling products creates greater value for clients. Looking ahead, he shares his perspective on future trends, including the evolving role of AI in training, customer engagement, and product innovation, while keeping the human element at the heart of service delivery.
Oneplan is sold by Oneplan Brokers (Pty) Ltd and administered by Oneplan Underwriting Managers (Pty) Ltd, authorised financial services providers FSP43627 and FSP43628. Oneplan is not a benefit option regulated by the Medical Schemes Act, but a short-term insurance product underwritten by Bryte Insurance Company Limited a licensed insurer and an authorised FSP(17703).
What's Next with Aki Anastasiou
Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
