Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
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Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
Zoho’s Andrew Bourne on AI, innovation, and business growth in South Africa
What's Next with Aki Anastasiou
20 minutes 11 seconds
2 months ago
Zoho’s Andrew Bourne on AI, innovation, and business growth in South Africa
In this conversation, Andrew Bourne, Regional Head for Zoho in Southern Africa, unpacks what makes Zoho unique in the global tech space. He explains how Zoho serves over 113 million users worldwide, with a strong local presence in South Africa, offering region-specific integrations and billing in rand. Andrew highlights Zoho’s user-friendly, scalable environments—from no-code to pro-code—and its cost-efficient approach by owning every layer of its tech stack and building solutions entirely in-house.
The discussion also dives into Zoho’s long-standing use of AI, emphasizing how its advanced assistant, Zia, transforms business operations. From churn prediction and sentiment analysis to powerful analytics insights and custom AI agents, Zia empowers businesses to boost productivity and make data-driven decisions. Andrew also stresses Zoho’s privacy-first approach, cost optimization, and flexibility, positioning its AI ecosystem as an enabler of innovation and growth for organizations of all sizes.
What's Next with Aki Anastasiou
Medshield’s Chief Operating Officer, Angela Blackburn, joins us to give more detail on Medshield’s 2026 product and benefit enhancements and what members can expect in the year ahead. From a lower-than-average contribution increase to a strengthened GCR rating and unlimited hospital access across all plans, Medshield is focused on value, stability, and affordability during a time when healthcare costs continue to rise.
Angela also highlights major benefit enhancements, including revamped optical cover, expanded preventative care, improved diabetic support, annual mammograms, PSA screenings, and innovative virtual GP services. With a strong emphasis on member education, accessibility and human-centered service, Medshield aims to help members stay healthier while managing long-term costs more effectively.
