Organizations increasingly turn to human resources (HR) technologies to streamline operations and enhance employee experiences. However, the journey from legacy systems to cutting-edge cloud and AI-powered platforms is usually fraught with challenges that extend beyond simple technological implementation.

In a recent webinar with Mercer’s Harry West, Senior Principal of HR Digital Transformation, Corina Lam, Global Leader, Vendor Services of Technology Partnerships & Analysts, and Baker Tilly’s Jeffrey Haynes, Director – Oracle Solutions, Nathaniel Pease, Principal – Oracle Solutions, delved deep into the landscape of HR technology transformations. The discussion revealed the critical human elements that can make or break a successful implementation.