For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
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For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
Send us a text Bonnie Lee Kunkel, a seasoned attorney and former elected official, reflects on her decades-long career navigating gender bias, caregiving responsibilities, and finding purpose in unexpected places. From being the only woman in the courtroom to empowering clients to stand up for themselves, Bonnie’s story is one of quiet strength and unapologetic confidence. In this episode of Women and Work, Bonnie shares: How being assertive came at a cost—but she did it anywayWhy women must ...
Women and Work
For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
