For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
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For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
Send us a text What happens when you land your dream job—only to realize it’s breaking you? Marisa Ciesluk had everything she thought she wanted: a senior leadership role, a growing family, and a thriving career. But behind the scenes, she was burned out, crying on her commute, and battling an identity crisis. In this candid interview, Marisa shares: • How she navigated postpartum depression and career burnout • The turning point that changed everything • Why she walked away...
Women and Work
For Sarah Wallace, impact didn’t come from knowing the technology — it came from understanding the humans behind it. In an industry driven by systems engineers and technologists, Sarah entered with a different lens: psychology, behavioral economics, and human-computer interaction. She wasn’t there to out-code anyone — she was there to bridge the gap between people and the products built for them. As a Customer Experience Strategy Leader and Consultant, Sarah has spent her career translating...
