Happy Labor Day. Some of us slept in; some of us laced up and went to work. Today we break down a viral clip from the White House grounds where a crew chipped the marble walkway—and what it teaches every contractor about attention to detail, accountability, and leadership.
What we cover:
The White House marble incident: mistakes happen—own it fast or lose the client
How to handle damage on a job: notify, document, contact, fix (and why insurance is there)
Employees vs. owners on risk: paying your people first, protecting your reputation
Training that actually sticks: set standards, rehearse expectations, build soft skills
Culture check: no “walking on eggshells”—create a shop where issues get surfaced early
Why it matters: Contracts are won on price, kept on professionalism. Your crew’s response after a mistake decides whether you keep—or torch—once-in-a-lifetime accounts.
✅ Full audio: podcast.energizeus-edu.today
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Call to action:
Like 👍, comment with how you would’ve handled the White House incident, and share this with a foreman or apprentice who needs the reminder: own the mistake, protect the relationship, lead the crew.