In this very first episode of Working On It, Brad sits down with Sandra Porter, a people development specialist with extensive experience in HR and personality profiling. She shares her journey from recruitment to becoming a senior HR partner at major companies like O2 and Starbucks. Sandra discusses the evolving landscape of HR, the impact of technology and generational shifts on the workforce, and the challenges business owners face in navigating employment legislation. KEY TAKEAWAYS Sandra transitioned from recruitment to HR, starting with a background in psychology and gaining experience in various roles, including significant positions at O2 and Starbucks, where she served on the management board at a young age. Recent changes in employment legislation and generational expectations are reshaping the HR landscape, presenting challenges for business owners who must navigate these evolving requirements while managing their operations. Maintaining a strong company culture is crucial, especially when considering employment versus subcontracting. A cohesive team fosters collaboration and investment in personal development, which can be lost with a subcontracting model. The concept of work-life balance is viewed as a fluid integration of work and personal life, where passion for work can coexist with personal fulfilment. Engaging in activities like walking can provide mental clarity and enhance creativity. Regular reflection on experiences and outcomes is vital for personal and professional growth. This practice helps identify areas for improvement and prevents complacency, ensuring that time is used effectively and purposefully. BEST MOMENTS "There are so many changes in terms of technology that brings with it some implications from a HR perspective." "I do think it's putting people off recruiting." "I think it's very challenging... it does bring a lot of responsibility on the employer." "I think sometimes it's almost a battle between your head and your heart." "I can't bear the thought of wasting time." HOST BIO Brad Staines is a founder in the thick of it - but by design, not by default. As the face of Aquamark Cleaning, he’s built a multi-million-pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He’s still involved in the business a couple of days a week - but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day-to-day grind? That’s been handed over to a structure that runs without constant firefighting. Brad’s also found his rhythm outside of business - with a deep commitment to physical and mental training. Whether it’s strength work, early morning runs, or cold plunges, he’s a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it all together - growth, grit, and getting better every week