Felicity Cowie is a former journalist and now consultant in the area of communications, helping organisations work effectively with the media to get their messaging right. Throughout her career history, Felicity has worked in high speed and high energy environments likes newsrooms and on newspapers as a journalist, honing her ability to work quickly and accurately. We touched upon the atmosphere in these fast-paced working environments, the challenges, the highs and lows and what some of these organisations can do to better cope with these challenges which can be the cause of work gloom for a lot of people.