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This is WP Product Talk, the place where every week, we interview an experienced WP product owner on strategies, tips, experiences, failures, and successes of running successful and thriving WordPress product businesses.
AI in Support: What Works, What Doesn’t, and What’s Next
WP Product Talk
1 hour 7 minutes 31 seconds
1 month ago
AI in Support: What Works, What Doesn’t, and What’s Next
AI is changing how WordPress product teams handle customer support—but not every experiment delivers results. Join us for “AI in Support: What Works, What Doesn’t, and What’s Next” as Aaron Edwards, Founder of Docsbot, sits down with co-hosts Matt Cromwell and Zack Katz to share real lessons from building and deploying AI in WordPress support.
We’ll explore what AI does best today, where it still falls short, and what’s coming next for product owners who want to scale smarter without losing the human touch. Tune in October 15 at Noon Eastern Time for this lively, future-focused discussion on the evolving world of AI in WordPress support.
Show notes:
DocsBot.AI (not "DocSpot"!)
Cromwell's blog article: The Real Power of AI in Support Isn’t Fewer Tickets; It’s Better Answers for More People
WP Product Talk
This is WP Product Talk, the place where every week, we interview an experienced WP product owner on strategies, tips, experiences, failures, and successes of running successful and thriving WordPress product businesses.
