Can your chatbot tell when you’re spiraling, or does it just play along? In this episode of Your AI Injection, host Deep Dhillon sits down with Dr. Grin Lord, clinical psychologist and Founder/CEO of mpathic, to explore what happens when empathic AI meets real human vulnerability. Grin explains how a single 15-minute session of empathic listening in an ER setting led to massive drops in repeat drunk-driving incidents and billions in healthcare savings, and why that same science now underpins ...
All content for Your AI Injection is the property of Deep and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Can your chatbot tell when you’re spiraling, or does it just play along? In this episode of Your AI Injection, host Deep Dhillon sits down with Dr. Grin Lord, clinical psychologist and Founder/CEO of mpathic, to explore what happens when empathic AI meets real human vulnerability. Grin explains how a single 15-minute session of empathic listening in an ER setting led to massive drops in repeat drunk-driving incidents and billions in healthcare savings, and why that same science now underpins ...
Your Customer Success Team is Drowning, Can AI Be Their Lifeline? with Zachary Hawley of Steerco
Your AI Injection
54 minutes
6 months ago
Your Customer Success Team is Drowning, Can AI Be Their Lifeline? with Zachary Hawley of Steerco
How do you balance AI driven customer success with human authenticity? In this episode of Your AI Injection, host Deep Dhillon chats with Zach Hawley, CEO and founder of Steerco Analytics, about how AI is helping take the pressure off of increasingly overwhelmed customer success teams. Zach reveals why many teams have drifted from their original mission of driving long‑term value to chasing quicker upsells, due in part to their overwhelming workload. The two examine how Steerco's AI too...
Your AI Injection
Can your chatbot tell when you’re spiraling, or does it just play along? In this episode of Your AI Injection, host Deep Dhillon sits down with Dr. Grin Lord, clinical psychologist and Founder/CEO of mpathic, to explore what happens when empathic AI meets real human vulnerability. Grin explains how a single 15-minute session of empathic listening in an ER setting led to massive drops in repeat drunk-driving incidents and billions in healthcare savings, and why that same science now underpins ...
