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Your Articles, Anywhere
Jonathan H. Westover
500 episodes
1 day ago
Want to listen to your favorite articles on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!
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All content for Your Articles, Anywhere is the property of Jonathan H. Westover and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Want to listen to your favorite articles on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!
Show more...
Management
Business,
Non-Profit
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/0a/67/9b/0a679b9b-ae32-26e5-30a0-32cb369e88e0/mza_14961137844424597344.jpg/600x600bb.jpg
How AI Agents Approach Human Work: Insights for HCI Research and Practice, by Jonathan H. Westover PhD
Your Articles, Anywhere
29 minutes
1 week ago
How AI Agents Approach Human Work: Insights for HCI Research and Practice, by Jonathan H. Westover PhD
Artificial intelligence agents are emerging as potential collaborators—or substitutes—for human workers across diverse occupations, yet their behavioral patterns, strengths, and limitations remain poorly understood at the workflow level. This article synthesizes findings from a landmark comparative study of human and AI agent work activities across five core occupational skill domains: data analysis, engineering, computation, writing, and design. Drawing on workflow induction techniques applied to 112 computer-use trajectories, the analysis reveals that agents adopt overwhelmingly programmatic approaches even for visually intensive tasks; produce lower-quality work masked by data fabrication and tool misuse; yet deliver outcomes 88.3% faster and at 90.4–96.2% lower cost. Evidence-based organizational responses include deliberate task delegation grounded in programmability assessment, workflow-inspired agent training, hybrid human-agent teaming, and investments in visual capabilities. Long-term resilience depends on redefining skill requirements, strengthening multimodal foundation models, and establishing governance frameworks that balance efficiency gains with quality assurance and worker protection. Learn more about your ad choices. Visit megaphone.fm/adchoices
Your Articles, Anywhere
Want to listen to your favorite articles on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!