Simone Sloan, Executive strategist, Founder of Your Choice Coach, hosts a discussion with Paul Jackson, Founder and CEO of Method.
- Paul is a two-time entrepreneur who believes in building software for small businesses that work just like they do.
- He describes himself as having optimism, grit, and pessimism all at the same time.
- Through his journey in business, he has created an automation tool for QuickBooks and Xero users that allows small businesses to make their own custom apps to automate any of their business processes.
- Paul shares the challenges he experiences introducing his product to companies or transitioning them from one CRM to another.
- Method helps small businesses that have grown to this point by providing a CRM with industry-specific templates that can be customized to fit their needs, allowing them to automate processes that don't require critical thinking, are often repeated, and take up a lot of time.
- Method has about 100 employees and works in a hybrid company environment. Paul believes in the value of both face-to-face and flexible working. To ensure their distributed teams are inclusive, they focus on automating key processes and slowly easing employees into automation to relieve pressure on the business.
- They understand the importance of having different personalities on teams. They focus on building grit and navigating those different personalities to help them achieve their goals.
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