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Your Business Greatness
Simone Sloan
68 episodes
2 weeks ago
Hot Tips You Cannot Miss! Simone Sloan hosts business experts who share their business knowledge to help your business grow.
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Business
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All content for Your Business Greatness is the property of Simone Sloan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hot Tips You Cannot Miss! Simone Sloan hosts business experts who share their business knowledge to help your business grow.
Show more...
Business
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Create Dynamic Customer Experiences
Your Business Greatness
25 minutes 38 seconds
2 years ago
Create Dynamic Customer Experiences

On today's episode of 'Your Business Greatness,' host Simone Sloan, Executive Strategist, Founder, and Executive Coach at "Your Choice Coach," speaks with Kitty Hart, VP of Client Brand Experience at Heroic Productions. Kitty talks about the challenges and trends Heroic Productions is noticing in the current business climate following the COVID-19 pandemic. Kitty talks about a major beauty brand they worked with last year and describes it as one of the most vibrant and fun events they have produced in their twenty-year history.

  1. Kitty defines an experience as an interaction, which can be positive, neutral, or negative. Identifying key moments that leave an impression is crucial for businesses to understand and improve their customer interactions.
  2. Regarding diversity and inclusion, Kitty mentions that when bidding on large projects that go through procurement, they are increasingly asked questions about their diversity, equity, and inclusion mission.
  3. Simone Sloan and Kitty Hart, discuss various aspects of brand storytelling and creating exceptional experiences for businesses.

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Heroic Productions | ⁠LinkedIn⁠

Your Business Greatness
Hot Tips You Cannot Miss! Simone Sloan hosts business experts who share their business knowledge to help your business grow.