What can high-stakes hostage negotiations teach us about leadership, persuasion, and building trust? In this episode, Louise gets to chat with former hostage negotiator and award-winning expert speaker Nigel Taberner. From managing emotions under pressure to building trust in seconds, Nigel provides actionable insights for leaders and professionals navigating today’s complex and unpredictable world. Discover: - The art of active listening and how it shapes better outcomes. - Proven techniques for negotiating as a conversation between real people! - How to apply negotiation principles to leadership and daily interactions. This episode is packed with stories and lessons to inspire you about communication and connection. Enjoy. Find out more about Nigel at https://www.nigeltaberner.com