Taking notes while moderating user interviews is an important and underrated skill for UX researchers. This episode provides tips on taking great notes during UX research. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Kaaren Hanson, PhD discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Amanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Dan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Erin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Amy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Margot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Daniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Abby Covert discusses her book Stuck? Diagrams Help. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Katelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Jen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Theo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Danielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX Research Moderation." Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Susan Mercer gives tips on producing effective research reports that address business goals Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Al Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Christy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Brian Sullivan provides pointers about not letting solutioning get in the way of brainstorming. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

William Ntim discusses how waiting to do a competitive analysis can improve your design ideation. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Megan Campos provides practical tips for ensuring a diverse recruit during user research. Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.