What happens when a headteacher leads not with policies, but with purpose? In this inspiring episode of the Able to Care podcast, behaviour specialist Andy Baker speaks with Fiona Booth, Headteacher at St Nicholas Church of England Primary Academy, a school recently featured by the BBC for its outstanding, relationship-driven approach to education. With 12 years in leadership, Fiona shares how she rebuilt a “dark” school culture into one where every child—and adult—feels safe, seen and supported. From tucking in shirts as a symbol of belonging to using data as a torch, not a hammer, Fiona’s message will resonate with caregivers, educators and parents navigating systems while trying to hold onto humanity. This is an essential listen for anyone who believes behaviour is communication, and that education—and care—must start with connection. 💙 Sponsored by: Carers Card UK This episode is proudly supported by Carers Card UK – the UK’s No.1 ID and discount card for unpaid and paid carers. With Carers Card UK, you’ll get: A trusted carer ID card Discounts on gyms, glasses, clothing, days out, and more Access to a wellbeing hub, Carers Circle, and supportive app 🎁 Get your exclusive Able to Care offer:👉 🎟️ Order your card today 🔗 Resources Mentioned: Fiona Booth – Email BBC Feature on St Nicholas CE Primary Academy (Feb 2025) (link to be added) Book: Targeting the Positive with Behaviours That Challenge by Andy Baker Able Training Podcast Hub 💡 Three Key Messages: Love is not soft—it’s structured.Compassion and boundaries are not opposites. They work best when they walk hand-in-hand. Real behaviour change comes from consistency and culture.Building trust, not fear, leads to safer, stronger systems—for children and adults alike. Every human being carries light.A school should be a lighthouse: guiding, warning, celebrating. When we see the light in others, they begin to see it in themselves. ⏱ Timestamps / Chapters: 00:00 – Introduction and Sponsor: Carers Card UK 01:40 – Meet Fiona Booth: Relationship-Centric Leadership 03:00 – What is a relationship-first school and why does it matter? 06:00 – Finding the untold stories behind behaviour 08:00 – How trauma-informed leadership reshapes whole school culture 11:00 – Building trust, not compliance, with staff and students 14:00 – Stories of real transformation: from despair to belonging 18:00 – The 'shine' philosophy and embracing every child’s light 22:00 – Rethinking data: Is it a hammer or a torch? 28:00 – Boundaries, belief and building expectations 34:00 – Being a lead learner: How Fiona models continual growth 39:00 – Music, movement and joy as staff wellbeing strategies 44:00 – What Ofsted and the DfE miss about real behaviour change 48:00 – Gratitude journals, emotional literacy and peer celebration 53:00 – Culture-shifting through connection, one moment at a time 56:00 – Final stories: Why this work really matters 01:05:00 – What drives Fiona on hard days 🎯 Why Listen to This Episode: Discover how to build compassion-led culture in any school or care setting Learn why vulnerability is a strength in leadership, not a weakness Explore how boundaries + empathy create safety Be inspired by real-life stories of hope, healing and transformation Gain tools to help you connect before you correct in behaviour support If you're a parent, teacher, caregiver—or anyone supporting people through challenges—this episode offers emotional insight and practical hope. 📲 Stay Connected: 🎧 Listen to all episodes: www.able-training.co.uk/podcast📘 Andy’s Book – Targeting the Positive: Buy on Amazon💳 Carers Card UK Offer:  🎟️ Order your card today 📱 Follow Able Training: 📲 Instagram: @AbleTraining📲 LinkedIn: Able Training📲 TikTok: @AbleToCarePodcast🌐 Website: AbleHub.uk