Agentic AI & Customer Contact: What Happened in 2025?

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AI Brainfood

Brainfood Training

5 episodes

3 hours ago

AI Brainfood helps expand your foundation understanding of latest AI topics. We join the dots between stories bubbling up in the global stream of AI news to offer you fresh perspectives on what's really going on. We are using the latest voice AI to make this show as well as talk about it. We are learning as with everyone else to understand where AI can scale our presence and multiple our impact.

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Agentic AI & Customer Contact: What Happened in 2025? - part one

AI Brainfood

30 minutes 22 seconds

3 days ago

Agentic AI & Customer Contact: What Happened in 2025? - part one

Agentic AI is overtaking GenAI as the face of AI in 2025. Over just 12 months it has dominated headlines and use cases. Brian Manusama and Martin Hill-Wilson launch their new live series of podcasts with special guest Sean Brownell for a two part discussion on what's real, what's hype and what the future holds as Agentic AI meets Customer Contact. Welcome to part one.