This episode features Dr. Amber Williams, Vice Provost for Student Success at the University of Tennessee, Knoxville, who shares how the university’s Vol Success Teams have transformed support for first-year and transfer scholars. Launched in 2020, this holistic model unites advisors, One Stop counselors, Academic Coaches, peer mentors, and faculty to provide personalized, wraparound guidance. The impact has been remarkable: coaching connections have increased 277%, advising appointments are ...
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