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ASOM Pod
ASOM Pod
80 episodes
1 week ago
Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer). Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives. Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.
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Entrepreneurship
Business
RSS
All content for ASOM Pod is the property of ASOM Pod and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer). Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives. Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.
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Entrepreneurship
Business
Episodes (20/80)
ASOM Pod
EP79: SaaS and agency pricing is broken and no one wants to say it

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox) and Amer Grozdanic (CEO of Praella) go straight at one of the most uncomfortable questions in eCommerce:

Should SaaS companies and agencies really be taking a percentage of your revenue?


This conversation gets opinionated fast. Here’s what they dig into:

  • Why percentage-based SaaS pricing feels great early and painful later
  • Whether agencies should earn upside or stick to flat fees
  • When “we grow when you grow” turns into misaligned incentives
  • The hidden costs of SaaS taking a cut without taking any downside
  • Why cancel threats, discounts, and churn games are becoming normalized
  • How brands should actually think about value, pricing, and long-term sustainability

If you’ve ever looked at your SaaS stack or agency invoices and thought “this doesn’t feel right anymore”, this episode puts words to that feeling.

_____


Big shoutout to our sponsor who makes this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Subscribe at https://asompod.com


__


00:00 Teaser Trailer

03:15 Debate on Agency Pricing Models

16:32 Discussion on SaaS Platforms and Pricing

32:17 A True Story from the SaaS World

32:43 Debating Gross Margins in SaaS

33:12 The Cost of Processing and Technology

34:36 The Reality of SaaS Market

35:26 Examples from the Reviews and Loyalty World

36:24 Challenges in SaaS Implementation

37:39 Pricing, Positioning, and Product

47:47 The SaaS Subscription Hack

54:06 The Financial Reality of SaaS Companies

01:00:32 Concluding Thoughts and Final Remarks

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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1 day ago
1 hour 1 minute 43 seconds

ASOM Pod
EP78: 2026 goals, real numbers, and the lessons 2025 taught us

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) crack open the real recap of 2025 and get painfully honest about how they’re leveling up for 2026.

This one’s not polished. It’s wins, misses, hard lessons, and the kind of goals you only set after getting absolutely humbled by running real businesses in real markets.


Here’s what they dig into:

  • Setting aggressive but actually achievable revenue and EBITDA targets (no delusion, just focus)
  • Building stable teams and strong leadership without slowing momentum
  • Moving toward sales-led organizations and using AI as a real service, not just a buzzword for decks
  • Launching and scaling new businesses with $1M+ ARR potential
  • Prioritizing health, family, and delegation without blowing up growth


They also get candid about why business success is wildly unpredictable, why delegation stops being optional as you scale, and why protecting family time eventually becomes a strategic decision, not just a personal one.


_____


Big shoutout to our sponsor who makes this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Subscribe at https://asompod.com


__


00:00 Teaser Trailer

04:08 Reflecting on Last Year's Goals

05:05 Bryan's Business and Personal Goals

27:06 John's Business and Personal Goals

39:46 The Unpredictable Nature of Business Success

40:49 John's Steady Leadership

41:18 Amer's Business Goals for the Year

41:39 Building a Sales-Led Organization

45:11 Personal Goals and Reflections

49:16 Goals for 2026

59:39 Jimmy's Reflections and Future Plans

01:09:11 Closing Thoughts and Reflections

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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1 week ago
1 hour 13 minutes 16 seconds

ASOM Pod
EP77: Here’s what we think is happening in 2026 (ecom and business predictions)

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) get into what eCommerce actually looks like in 2026, and spoiler: it’s not just “more ads and more AI.”

The crew breaks down how financial modeling, privacy shifts, and AI are changing the way brands operate, while personalization goes from “nice to have” to table stakes. They talk about why websites are turning into loyalty hubs, why more DTC brands are opening retail stores and owning manufacturing, and what big moves (like a potential Chewy acquisition) could signal about where the market is headed.

What you’ll hear:

  • Why personalization is about to explode (and what powers it)
  • How AI is reshaping both customer behavior and internal teams
  • The future of DTC retail and why physical assets matter again
  • Why websites are becoming loyalty channels, not just storefronts
  • The business model shifts brands need to be ready for by 2026

If you’re building, operating, or investing in eCommerce, this episode is a fast, honest look at what’s coming next and what actually matters.

_____


Big shoutout to our sponsor who makes this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Subscribe at https://asompod.com

__


00:00 Teaser Trailer

03:49 Reviewing Last Year's Predictions

04:31 TikTok and Social Commerce Insights

09:25 Subscription Models and SaaS Trends

19:06 Meta's Dominance and Social Commerce

28:41 AI's Impact on eCommerce

35:05 Discussing Predictions for 2026

35:29 The Shift in User Experience and AI's Role

37:24 Personalization and Data Privacy Trends

42:50 The Future of Retail and D2C Brands

50:23 The Importance of Brand Assets

01:02:04 The Decline of eCommerce and Rise of Loyalty Channels

01:07:42 Predictions for the Pet Industry

01:10:37 Conclusion and Final Thoughts

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!


#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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3 weeks ago
1 hour 11 minutes 19 seconds

ASOM Pod
EP76: Shopify struggles, slower sales, big black friday cyber monday ecom lessons

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) break down everything that happened across Black Friday and Cyber Monday and what it means for the future of eCommerce. From Shopify’s massive sales spike to unexpected wins in new customer acquisition, the crew digs into the consumer behavior shifts, platform performance issues, and emerging trends shaping the next wave of digital retail.

What you’ll learn:

  • How Shopify handled BFCM including the sales surge and the technical issues merchants felt
  • Why buy now, pay later continues to influence conversions (and the hidden risks most brands ignore)
  • How AI is changing product research, shopping behaviors, and traffic quality
  • Why AppLovin is quietly becoming a serious challenger to Meta for customer acquisition
  • How retail expectations differ by channel and why brands must innovate faster
  • What AI means for SEO, marketplaces, and the future barriers to entry in eCommerce
  • The team’s predictions for where digital commerce is headed next

If you’re trying to understand how AI and consumer behavior will reshape the industry, this episode gives you a sharp, actionable breakdown of what’s happening now and what’s coming.


_____


Big shoutout to our sponsor who makes this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Subscribe at https://asompod.com


__


00:00 Teaser Trailer

00:24 Welcome to the ASOM Pod

00:53 Discussing Black Friday and Cyber Monday

02:27 Amazon's Strategy and Consumer Behavior

03:57 Black Friday Product Launches and Consumer Trends

12:57 Retail Experiences and Consumer Preferences

18:44 Shopify's Performance and Technical Issues

34:20 Buy Now, Pay Later Trends

36:14 Merchant Fees and Payment Structures

36:40 Buy Now, Pay Later Risks and Benefits

40:07 AI's Impact on eCommerce Traffic

42:50 SEO and AI: The New Frontier

46:46 AppLovin vs. Meta: A Data Comparison

53:56 Black Friday and Cyber Monday Insights

01:04:52 Predictions for the Future of eCommerce

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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4 weeks ago
1 hour 11 minutes 8 seconds

ASOM Pod
EP75: Websites are dead, long live AI commerce

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) dig into one big question: are traditional eCommerce websites on their way out? With AI reshaping how consumers browse, shop, and make decisions, the conversation explores whether AI-driven commerce, mobile apps, and marketplaces like Amazon will eventually replace the classic online storefront.What you’ll learn:- Whether websites are becoming irrelevant in an AI-first world- How AI will transform search, personalization, and customer experience- Why apps, loyalty, and brand ecosystems may win over traditional storefronts- The evolving role of marketplaces like Amazon- How consumer behavior shifts between generations- Why logistics and operations may be the biggest benefactors of AIIf you’re building an eCommerce brand or planning for the next wave of digital retail, this episode gives you a clear, practical look at what’s next._____Big shoutout to our sponsors who make this podcast possible!Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/Subscribe at https://asompod.com__00:00 Teaser Trailer02:23 Websites vs. AI Commerce03:55 The Future of eCommerce06:19 Consumer Behavior and Technology10:54 AI and Marketplaces13:38 Mobile Apps and eCommerce16:07 AI's Impact on Search and Shopping26:08 The Evolution of AI and Quantum Computing32:55 The Rise and Fall of Amazon's Shopping Innovations33:57 Target's Strategic Shopping Experience34:44 The Evolution of Online Shopping36:03 AI's Impact on eCommerce38:16 The Future of Websites and AI Integration40:29 AI in Logistics and Customer Experience44:28 The Role of Loyalty in eCommerce58:32 The Changing Landscape of SaaS___Follow us on:X: https://x.com/TheAsomPodLinkedIn: https://www.linkedin.com/company/theasompodTikTok: https://www.tiktok.com/@theasompodInstagram: https://www.instagram.com/theasompod/Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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1 month ago
1 hour 2 minutes 33 seconds

ASOM Pod
EP74: The best and worst ecommerce niches of 2025

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) break down one of the most debated questions in entrepreneurship: should you build a business based on passion or on skillset? From there, the crew dives into a no-BS analysis of the best and worst eCommerce business models to start in 2025, looking at the real factors that make or break a brand like margins, returns, customer support demands, marketplace competition, paid advertising performance, and evolving consumer spending trends.

What you’ll learn:

  • The difference between building from passion vs. building from your actual skillset
  • The best and worst eCommerce businesses to start in 2025
  • Which categories have the strongest margins and repeat potential
  • Why some “trendy” product types are a financial and logistical nightmare
  • How returns, support, and ad costs are quietly killing certain industries
  • Why the founder’s mindset, adaptability, and execution matter more than the idea itself


If you’re thinking about launching a brand, pivoting your current business, or just want a behind-the-scenes look at the real economics of eCom, this episode is your reality check.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com

Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/


Subscribe at https://asompod.com
___


00:00 Teaser Trailer

00:30 Welcome to the ASOM Pod

01:08 Meet the Hosts

02:08 Game Time: Best and Worst eCommerce Businesses to Start

03:52 High Margin eCommerce Categories

05:45 Low Margin eCommerce Categories

11:59 Marketplace Competition: Best and Worst Businesses

21:45 Paid Advertising: Best and Worst Categories

24:50 The Challenge of Selling Tumblers

25:16 Returns and Customer Support Insights

29:26 Trends in Consumer Spending

33:09 Best and Worst eCommerce Business Models

39:23 The Importance of the Founder in Business Success

41:05 Conclusion and Final Thoughts

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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1 month ago
42 minutes 28 seconds

ASOM Pod
EP73: From founder to employee - learnings of an exited founder: ft. Kevin of Beachly

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) sit down with Kevin Tighe, Founder & former CEO of Beachly and now VP of Growth at BUBS Naturals.

Kevin gets real about the transition from founder to employee, what it felt like to sell the company he built, and how he rebuilt his identity on the other side. The crew digs into leadership, delegation, the subscription model, and what today’s e-commerce landscape demands from operators.

What you’ll learn:

  • How Kevin built and scaled Beachly and what led to its acquisition.
  • The emotional + operational realities of selling your business.
  • How to transition from CEO to employee without losing your edge.
  • Why delegation and team empowerment unlock real growth.
  • The current state of subscription eCommerce (and what’s changing fast).
  • How Kevin is driving growth today at BUBS Naturals.

If you’re a founder, operator, or just curious what the “after” looks like post-exit, this one hits home.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com

Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/


Subscribe at https://asompod.com
___


00:00 Teaser Trailer

00:39 Welcome to the ASOM Pod

04:25 Kevin Tighe’s Journey: From Founder to Employee

04:53 The Birth and Growth of Beachly Brands

07:46 Challenges and Successes in the Subscription Box Model

16:04 The Acquisition Journey and Transition to Employee

22:15 Discussing the Acquisition Details

22:30 Transitioning to a New Market

22:47 Joining BUBS Naturals

24:44 Reflecting on Entrepreneurial Challenges

28:48 The Importance of Delegation

31:13 The Emotional Side of Selling a Business

34:15 Current Role and Team Dynamics

35:55 Future Plans and Reflections

48:07 Closing Thoughts and Outro

___


Follow us on:

X: https://x.com/TheAsomPod

LinkedIn: https://www.linkedin.com/company/theasompod

TikTok: https://www.tiktok.com/@theasompod

Instagram: https://www.instagram.com/theasompod/


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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1 month ago
49 minutes 15 seconds

ASOM Pod
EP72: Meta’s First AI Engineer Talks AI ft. Pujun Bhatnagar

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) sit down with Pujun Bhatnagar - one of Meta’s first AI engineers and now Co-Founder & CEO of Kintsugi.They unpack where AI is today, where it is headed, and how brands and governments should prepare. Pujun shares his path from Stanford to Meta, how AI moved from experimentation to commercialization, and why we are still only scratching the surface of what data-driven intelligence can do.What you’ll learn:* Why AI is still early and what that means for innovation.* How AI commercialized and where it is going next.* Lessons from building foundational systems at Facebook.* How Kintsugi is reinventing sales tax and compliance.* AGI and robotics timelines and implications.* Why smart policy and critical thinking will guide progress.* Common misconceptions about AI and real-world impacts.* How quantum computing accelerates what is possible.* How AI may transform healthcare, policy, and daily life.* Why R&D investment is critical to a safe future.Whether you are building tech, running a brand, or simply curious where AI is going, this episode delivers a grounded look at the forces shaping our future and the opportunities ahead.


Connect with Pujun

  • LinkedIn: https://www.linkedin.com/in/pujun/
  • X: https://x.com/pujun_ai


Explore Kintsugi

  • https://www.TryKintsugi.com
  • LinkedIn: https://www.linkedin.com/company/kintsugi-ai/
  • X: https://x.com/kintsugifi


_____Big shoutout to our sponsors who make this podcast possible!Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.comParticl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/Subscribe at https://asompod.com___00:00 Teaser Trailer00:48 Meet the Hosts01:02 Special Guest Intro: AI Expert03:30 Guest Background: From Stanford to Facebook09:49 AI in Business: Sales Tax Automation11:09 The Evolution and Impact of AI16:29 The Future of AI and Society29:55 The Infancy of Mankind and Critical Thinking30:45 The Real Users of Facebook32:13 The Future of AGI and Robotics38:53 Quantum Computing and AI Advancements40:12 The Role of AI in Healthcare and Policy Decisions42:01 The Importance of R&D and Intelligent Policies51:57 The Future of Sales Tax and Compliance Infrastructure54:38 Conclusion and Final Thoughts___Follow us on:

  • X: https://x.com/TheAsomPod
  • LinkedIn: https://www.linkedin.com/company/theasompod
  • TikTok: https://www.tiktok.com/@theasompod
  • Instagram: https://www.instagram.com/theasompod/

Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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2 months ago
56 minutes 54 seconds

ASOM Pod
EP71: Email isn’t dead.. you’re just doing it wrong ft. Rytis Lauris

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) dig into the real state of email marketing in 2025 and why it continues to be one of the highest-ROI channels in eCommerce.


Joining the crew is special guest Rytis Lauris, CoFounder and CEO of Omnisend, who breaks down the numbers behind email performance and why, despite the headlines, email is very much alive and driving predictable revenue for brands.


What you’ll learn in this episode:

- Why email marketing still outperforms every “email is dead” narrative.

- The automated flows responsible for 87% of automated email revenue (and how to optimize them).

- How contextual segmentation + personalized journeys improve conversion and retention.

- Where AI meaningfully enhances strategy vs. where humans still win.

- Tactical tips for improving welcome, cart, browse, post-purchase, and subscription flows.

- How brands are weaving SMS + email together for smarter lifecycle marketing.

- Common customer experience pitfalls and how to fix them.

- Small tweaks that lead to big wins in subscription + upsell strategy.


Whether you’re running a brand, agency, or SaaS platform, this episode is your tactical guide to leveling up your lifecycle marketing, unlocking more revenue, and engaging customers in smarter, more automated ways.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/


Subscribe to the pod at https://asompod.com

___


00:00 Teaser Trailer

02:21 Special Guest Introduction

05:26 Email Marketing Insights

09:07 The Power of Automated Emails

12:21 Advanced Email Strategies

25:06 Early Stage Email Automation Tips

27:42 Customer Experience Issues

28:01 Subscription Email Tweaks

29:42 Upsell Opportunities

30:32 BattlBox Subscription Feedback

31:10 NPS and Customer Engagement

32:10 Marketing Automation Tips

44:11 AI in Marketing Automation

51:58 Conclusion and Final Thoughts

___


Follow Jimmy Kim at:

X: https://www.twitter.com/yojimmykim

Linkedin: https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at:

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!


#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetip

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2 months ago
55 minutes

ASOM Pod
EP70: Black Friday & Cyber Monday 2025: Strategy, Growth, and Execution

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) dive into how top DTC and SaaS leaders are preparing for Black Friday and Cyber Monday 2025 and what strategies actually move the needle when it comes to revenue, retention, and cash flow.


What you’ll learn in this episode:

  • How to maximize customer lifetime value (LTV) during BFCM.
  • Why customizable bundles and bulk box builders drive repeat purchases.
  • The phased approach to running smooth and profitable promotions.
  • When and how to convert monthly subscribers to annual plans for better cash flow.
  • The psychology behind doorbusters, free shipping, and curated holiday boxes.
  • How leading eCommerce teams are preparing their operations, messaging, and offers for 2025.

Whether you’re leading a scaling SaaS or growing a DTC brand, this episode is your Black Friday 2025 Playbook, straight from operators who’ve lived it.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com
Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/



Subscribe at https://asompod.com
___

00:00 Teaser Trailer

01:17 Black Friday Cyber Monday Strategies

05:34 Introducing the Bulk Box Idea

09:56 Preparing for Black Friday Launch

11:29 Customer Feedback and Future Plans

21:50 Growth Packages and Subscription Models

25:39 Raw Materials and Paid Campaigns

26:43 BattlBox Black Friday Strategy

28:16 Phase Zero: Early Promotions

29:04 Phase One: Pre-Black Friday Offers

30:57 Phase Two: Black Friday and Cyber Monday

32:51 Phase Three: Holiday Mystery Boxes

38:45 Subscription Models and Customer Loyalty

43:46 Optimizing Cash Flow and Tax Benefits

49:01 Concluding Thoughts and Farewell

___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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2 months ago
49 minutes 36 seconds

ASOM Pod
EP69: From Monastery Life to The Steve Jobs of Leather: Curtis Matsko of Portland Leather Goods

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer & Commerce Roundtable, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) sit down with Curtis Masco, Founder and CEO of Portland Leather Goods, for one of the most raw and inspiring founder stories you’ll hear.


From living in a Zen monastery to building one of North America’s largest leather manufacturing operations, Curtis shares how continuous reinvention became his blueprint for success.He opens up about overcoming alcoholism, self-funding every stage of growth, and why he believes you have to “kill 90% of what got you to your first million” to reach the next level.


What you’ll learn in this episode:

- How to reinvent your business every year to stay ahead.

- The philosophy behind building and rebuilding momentum.

- Lessons from scaling from art festivals to Etsy to Shopify.

- Why self-funding beats chasing investors (and how he did it)

.- How Curtis overcame personal struggles to unlock his potential.

- The importance of surrounding yourself with the right people.

- Why belief, integrity, and confidence matter more than capital.

- The future of craftsmanship, eCommerce, and personal growth.


Whether you’re in the grind of your first startup or looking for the spark to level up again, this episode is proof that reinvention isn’t just possible.. it’s powerful.


Follow Curtis on YouTube → youtube.com/@CurtisMatsko for more unfiltered business lessons, founder stories, and behind-the-scenes of Portland Leather Goods


Big shoutout to our sponsors who make this podcast possible


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


00:00 Teaser Trailer

00:40 Welcome to the ASOM Pod

02:16 Special Guest Introduction: Curtis Masco of Portland Leather Goods

05:02 Curtis Masco's Early Life and Zen Monastery Experience

08:06 The Dot-Com Crash and Starting Over

10:21 Building Portland Leather Goods: Growth and Sobriety

12:12 The Power of Belief and Manifestation

16:48 Investing in Founders and Giving Back

21:26 The Importance of Self-Belief and Surrounding Yourself with the Right People

35:17 The Importance of Integrity, Motivation, and Intelligence

36:47 Lessons from Business Failures and Successes

37:56 Reinventing Your Business Every Year

39:36 From Art Festivals to eCommerce Success

42:11 Navigating Manufacturing Challenges During COVID

43:25 The Future of Business and Personal Growth

01:02:07 The Power of Networking and Social Media0

1:06:11 Closing Remarks and Final Thoughts


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!


#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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2 months ago
1 hour 7 minutes

ASOM Pod
EP68: Hot or Not eCom Edition: Live Shopping, Sustainability, Influencers, and More

In this live episode from Commerce Roundtable San Diego, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) kick things off with a round of “Hot or Not: eCom Edition” before diving into the biggest debates in DTC. 


They tackle owning vs. renting customers, sustainability vs. convenience, and the evolving world of influencers, affiliates, and creator-driven content, and live shopping.


The conversation gets real about profitability, EBITDA, and smart exit strategies, all while keeping the energy high and the laughs coming (yes, including a nod to Bryan MacDonald’s self-made fan club).


If you missed San Diego, this episode captures the energy, insights, and fun of the event, live from the pier.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____

00:00 Introduction

01:04 Welcome to the ASOM Podcast

01:56 Meet the Hosts

03:41 Hot or Not: Ecom Edition

04:27 Debate: Owning vs. Renting Customers

09:48 Sustainability vs. Convenience

13:14 Future of Influencers vs. Affiliates

13:34 The Evolving Landscape of Influencers and Affiliates

13:51 TikTok Shop: Empowering Creators

14:59 Blurring Lines Between Influencers and Affiliates

15:31 The Rise of Consumer-Generated Content

16:51 The Future of Free Content Creation

20:21 Exit Strategies in D2C

22:58 The Importance of EBITDA and Unit Economics

28:56 Final Thoughts and Wrap-Up


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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3 months ago
30 minutes 1 second

ASOM Pod
EP67: Inside Commerce Roundtable San Diego 2025: A Behind-the-Scenes Tour of the Best DTC Event

In this episode of the ASOM Pod, hosts John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) take you inside the Commerce Roundtable San Diego, held at the Port Pavilion on Broadway Pier. From the packed registration line to the speaker’s lounge with ocean views, they take you along for the ride, chatting with founders, operators, and marketers who make this industry tick.


This isn’t your average, dull conference. Think: food trucks on the pier, vacation giveaways, and conversations with heavy-hitters. Along the way, the crew dives into hot topics like AI, live selling, and what’s next in eCommerce growth all while capturing the buzz and camaraderie that make Commerce Roundtable the go-to event for DTC brands.


Whether you missed San Diego or just want a front-row seat to the action, this recap brings the energy, insights, and chaos (the fun kind) of Commerce Roundtable 2025 straight to you.

_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com

_____

00:00 Welcome to Commerce Roundtable San Diego

00:48 Exploring the Venue and Food Trucks

01:44 Registration and Initial Impressions

02:53 Behind the Scenes: Speaker's Lounge

04:39 Conversations with Attendees

09:19 Touring the Conference Venue

10:16 Exploring the Lounge Area

10:54 Raffle Excitement and Giveaways

12:20 Outdoor Patio and Networking

13:15 Insights from SubSummit

16:02 Live Selling and AI Innovations

17:26 Founder's Journey and Business Growth

19:10 Event Highlights and Conclusion

___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!


#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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3 months ago
21 minutes 48 seconds

ASOM Pod
EP66: The DTC Playbook to Live Shopping Success on Whatnot

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), unpack the growing world of live shopping with a spotlight on the Whatnot platform. John (a.k.a. the Android Loving Survival King) shares his real-world playbook for turning Whatnot streams into a profitable and scalable sales channel. From treating live selling as entertainment to building a community that keeps coming back, the conversation blends data, strategy, and war stories from the front lines of live commerce.

What you’ll learn in this episode:

  • Why live shopping is more than sales it’s entertainment.
  • The key operational roles every live selling team needs.
  • How consistency and scheduling make revenue more predictable.
  • Gamification tactics that keep audiences engaged (and spending).
  • Lessons from testing different show formats and hiring dedicated team members.
  • Why Whatnot can outperform TikTok Shop in both engagement and growth.
  • The importance of leveraging existing communities while expanding to new ones.
  • How to scale live shopping sustainably without burning out your team.

Whether you’re already experimenting with TikTok Shop or just curious about Whatnot, this episode offers actionable insights to help eCommerce and DTC brands future proof their sales strategy with live shopping.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____

00:00 Teaser Trailer

02:14 John's Presentation on Live Shopping

04:23 Live Shopping Trends and Data Insights

08:19 Comparing Whatnot and TikTok Shop

12:15 Community Building and Engagement

22:59 Roles and Strategies for Live Selling

28:10 Forecastable Revenue and Show Scheduling

28:49 Gamification and Audience Engagement

28:56 Team Meetings and Scheduling

30:54 Hiring and Team Expansion

32:09 Conservative Growth Strategy

34:19 Leveraging Social Media and Organic Growth

36:04 New Hosts and Show Formats

38:40 Channel Growth Potential

43:25 Gamification Strategies

46:12 Takeaways and Final Thoughts

57:28 Podcast Wrap-Up and Closing Remarks


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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3 months ago
57 minutes 59 seconds

ASOM Pod
EP65: How to Avoid the Most Expensive Mistakes First-Time eCommerce Founders Make

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) break down the most expensive mistakes first-time founders make when trying to take their eCommerce dreams from “side hustle” to scalable business. From the messy realities of handling fulfillment yourself (yes, shipping nightmares are real) to the dangers of over-ordering inventory that ends up sitting in your garage, they share the hard-earned lessons most entrepreneurs wish they’d heard sooner.


What you’ll learn in this episode:

  • Why handling fulfillment wrong is the fastest way to stall growth.
  • How to avoid the cash-flow killer of over-ordering inventory.
  • When (and when not) to think about retail.
  • The numbers you must know before you scale.
  • The hiring mistakes that drain time, money, and morale.
  • Why compliance and legal issues can’t be an afterthought.
  • The value of a strong network and mentors to keep you sane.
  • How to stay resilient when resistance is at its highest.


Whether you’re sketching your first product idea on a napkin or already wrestling with suppliers, this episode is a must listen.

_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____

00:00 Teaser Trailer

02:43 Intro to The ASOM Pod

06:56 Debating Gary Vee’s Influence and Strategy

16:16 Four Pillars of a Successful eCommerce Business

27:06 Pre-Launch Strategies

27:27 Executing the Launch

28:40 Building Hype and Engagement

29:37 Leveraging Community and Affiliates

32:47 Soft Launch and Testing

42:32 Technical Stack Essentials

48:04 Post-Launch Optimization

51:24 Scaling Your Business

57:00 Final Advice and Conclusion


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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3 months ago
57 minutes 2 seconds

ASOM Pod
EP64: The Four Pillars of a Successful eCommerce Business: How to Launch, Scale, and Win

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) tackle the four pillars of a successful eCommerce business, but not in the boring, “MBA textbook” way. They dive into the messy, real-life side of launching and scaling a brand: from product differentiation (why your “unique” product probably isn’t unique enough) to launch strategies that actually build hype, not crickets. Along the way, they poke fun at industry tropes, debate Gary Vee’s influence, and share war stories from scaling in the trenches. This episode is packed with plenty of “wish I knew that sooner” insights.

What you’ll learn in this episode:

  • The Four Pillars that separate thriving eCom brands from forgettable ones.
  • How to prep for launch without overthinking yourself into paralysis.
  • Why community and affiliates are your unfair advantage.
  • The non-negotiables for your first tech stack (and what can wait).
  • How to spot when it’s time to optimize, scale, or pivot.
  • Why over communication beats silence every time during challenges.

Whether you’re dreaming up your first product or already pulling late nights keeping a store alive, this episode gives you the no-BS playbook for launching strong and scaling smart.

_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com

_____

00:00 Teaser Trailer

02:43 Intro to The ASOM Pod

06:56 Debating Gary Vee’s Influence and Strategy

16:16 Four Pillars of a Successful eCommerce Business

27:06 Pre-Launch Strategies

27:27 Executing the Launch

28:40 Building Hype and Engagement

29:37 Leveraging Community and Affiliates

32:47 Soft Launch and Testing

42:32 Technical Stack Essentials

48:04 Post-Launch Optimization

51:24 Scaling Your Business

57:00 Final Advice and Conclusion

___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

Show more...
4 months ago
58 minutes 10 seconds

ASOM Pod
EP63: COGS - The Secret Fuel Behind Explosive DTC Growth

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane) and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) sit down with Will Nitze, CEO of IQ Bar, to unpack how he scaled from a scrappy eCommerce start-up to landing on shelves at major retailers. Will gets real about the limits of staying DTC-only, the strategic bets that helped IQ Bar break into brick-and-mortar, and why obsessing over COGS and operations is just as important as marketing. From Harvard neuroscience to entrepreneurship, his journey is packed with insights on product development, retail partnerships, and the messy reality of scaling in food and beverage.


What you’ll learn in this episode:

  • Why DTC is powerful but not always enough to scale.
  • How Amazon can be a stepping stone to retail deals.
  • The critical role of COGS and operational efficiency in growth.
  • Lessons from landing CVS and navigating retail complexities.
  • The future of IQ Bar with new product lines in hydration and coffee.

Whether you’re building your first CPG brand or plotting your move from online to in store, this episode gives you the inside scoop on growth, grit, and the real costs of scaling.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____

00:00 Teaser Trailer

02:30 Meet Will Nitze: From Neuroscience to DTC

06:53 The Birth of IQ Bar

10:50 Challenges in Food and Beverage Industry

19:28 Navigating Product Trends and Market Fit

22:13 Funding and Growth Strategies

26:19 Outsourcing and Company Structure

30:53 Early Distribution and Product Strategy

35:14 Securing a Major Retail Deal

36:15 Challenges of Scaling Production

37:03 Lessons from Retail Experience

38:41 eCommerce vs. Retail

41:21 Importance of Cost Optimization

45:21 Innovations in Packaging and Fulfillment

48:01 The Role of Operations in Marketing

51:26 Navigating the Convenience Store Market

54:19 Future Growth and Expansion Plans

01:02:55 Challenges of the Convenience Store Market

01:07:53 Conclusion and Final Thoughts


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

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4 months ago
1 hour 9 minutes 5 seconds

ASOM Pod
EP62: ASOM Updates - Behind the Scenes of Business and Life

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) get real about what it actually takes to scale in eCommerce and SaaS. Spoiler: it’s not cranking out products. The crew digs into how AI is cutting out busywork, the chaos (and occasional magic) of pulling off huge events, and why keeping investors in the loop builds way stronger partnerships. On top of that, you’ll hear candid updates on team shakeups, business pivots, and the not-so-glamorous restructures that come with chasing big growth.

What you’ll learn in this episode:

  • How AI is reshaping agency workflows, productivity, and customer engagement.
  • The hidden complexities (and lessons) of event management at scale.
  • Key takeaways from navigating investment relationships and restructures.
  • How personal business pivots translate into broader market lessons.
  • Why communication, transparency, and adaptability matter more than ever when scaling.

Whether you’re launching your first brand, reshaping an agency, or chasing the next big investment play, this episode drops battle tested lessons on growth, grit, and why distribution wins every time.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____


00:00 Teaser Trailer

04:59 John's Whatnot Experience

09:14 Bryan's SuperZoo Insights

16:18 Amer's App Development Pivot

20:44 Jimmy's Year in Review

28:02 John's Battle Games Challenge

34:49 Bryan's Media Spend Strategy

40:17 Amer's AI Initiatives

44:13 Autonomous Agents and Their Limitations

47:30 The Misconceptions About AI

50:13 Event Management Insights

01:06:09 Investment Reflections and Lessons

01:14:18 Restructuring for Growth

01:18:11 The Power of Distribution


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!



#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

Show more...
4 months ago
1 hour 25 minutes 56 seconds

ASOM Pod
EP61: Want Free Traffic? Build an eCommerce Content Strategy That Works Without Ads

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Direct of eCommerce at Oma’s Pride) break down the real playbook for building a content strategy that drives free organic traffic to your eCommerce business without relying on ads. From posting consistently to tapping into the viral potential of short-form video, they share how brands are turning content into their most powerful growth engine.


The conversation gets into the messy balance of organic vs. paid, why founder led content matters, and how to measure ROI without losing your mind. You’ll hear when to pivot if your strategy isn’t working, the dangers of chasing low-intent traffic, and why constant experimentation is the only way forward in today’s content landscape.


What you’ll learn in this episode:

  • Why storytelling is the secret sauce to building a brand people actually care about.
  • How to balance organic and paid traffic for long-term growth.
  • The rise of short-form video (and when long-form makes a comeback).
  • Tips to create a repeatable content workflow that doesn’t burn you out.
  • How to measure ROI and know when your content strategy isn’t working.
  • Common mistakes eCommerce brands make with content (and how to avoid them).


Whether you’re a scrappy founder or a growing brand, this episode is packed with tactical advice, real world lessons, and inspiration to build an eCommerce content engine that brings in free traffic while building long term loyalty.


_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____


00:00 Teaser Trailer

02:19 Intro to The ASOM Pod

05:44 Organic vs Paid Traffic Strategies

09:19 The Power of Content Marketing

12:55 Building a Brand Story

18:00 Content Creation Tips and Strategies

29:46 Leveraging Different Content Forms

31:24 The Pitfalls of Low-Intent Blog Traffic

32:10 SEO Strategy: Focus on Core Pages First

34:05 The Rise of Short-Form Video Content

35:17 Surprising Content Formats and Their Effectiveness

36:09 The Power of Reddit for SEO

37:11 Creating Content That Helps Users

47:33 Measuring ROI and Identifying Effective Content

50:23 Adapting to Social Media Trends

57:04 The Shift to Long-Form Content on TikTok

01:01:04 Common Mistakes in eCommerce Content Strategy


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!


Show more...
4 months ago
1 hour 3 minutes 35 seconds

ASOM Pod
EP60: The Queen of Pet eCommerce: Redefining the Industry Through Innovation

In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane) and Amer Grozdanic (CEO of Praella) chat with Natalie Yung, founder of Doggielawn and Bark Potty to unpack her 15-year rollercoaster from flops to full on success in the pet world. From spotting a quirky pain point and turning it into a subscription business, to scaling without taking a single VC check, Natalie spills the real story behind building a profitable, passion-fueled empire.

You’ll hear about the messy middle like operational headaches, testing ideas on the cheap, and building a workplace people actually love showing up to. Natalie also gets candid about giving back to shelters, creating products that change life for pet owners with special needs, and teaming up with her husband as a strategic partner. This is a real look at the wins, losses, and lessons of staying self funded and mission driven.

What you’ll learn in this episode:

  • Why keeping your day job while testing ideas might be your smartest early move.
  • Strategies to manage multiple brands without losing focus.
  • How to build a supportive team culture that boosts retention and growth.
  • Ways to balance passion projects with profitability and scalability.
  • How self-funding can mean more freedom and far fewer headaches than chasing VC money.

If you’re an aspiring entrepreneur (or just a sucker for a good dog story), this episode is loaded with practical advice, unfiltered founder wisdom, and inspiration to build something that lasts.

_____


Big shoutout to our sponsors who make this podcast possible!


Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/


LiveRecover — Live Agents for eCommerce — Get more out of your revenue strategy with real-time SMS engagement and sales recovery for higher ROI. Learn more at https://www.LiveRecover.com


Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com


Subscribe at https://asompod.com


Come hang out with us IRL - https://commerceroundtable.com


_____


00:00 Teaser Trailer

02:01 Welcome to the ASOM Pod

02:41 Meet Natalie Yung: Serial Entrepreneur

03:18 The Birth of DoggyLawn

06:34 Embracing Failure and Learning from It

12:05 Challenges and Strategies in Entrepreneurship

14:28 Subscription Model Success

17:11 Managing Multiple Ventures

25:58 Customer Feedback and Business Growth

27:53 Team Dynamics and Employee Retention

29:11 Building a Village: Management Style and Trust

30:51 Company Structure and Team Dynamics

32:16 Balancing Multiple Brands and Projects

32:52 Employee Growth and Career Path

35:10 Leadership and Conflict Management

38:22 Partnerships and Personal Dynamics

50:31 Advice for Aspiring Entrepreneurs

53:01 Future Plans and Concluding Thought


___


Follow Jimmy Kim at: 

X:  https://www.twitter.com/yojimmykim 

Linkedin:  https://www.linkedin.com/in/yojimmykim

IG: https://www.instagram.com/@yojimmykim 

Tik Tok: https://www.tiktok.com/@yojimmykim


Follow Bryan MacDonald at:

X: https://www.twitter.com/bryanomaspride

LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct

IG: https://www.instagram.com/@anythingbutasalad

Tik Tok: https://www.tiktok.com/@anythingbutasalad


Follow John Roman at: 

X: https://www.twitter.com/@JohnMRoman

Linkedin: https://www.linkedin.com/in/john-roman/

IG: https://www.instagram.com/@johnnyromes

Tik Tok: https://www.tiktok.com/@johnmroman


Follow Amer Grozdanic at:a 

X: https://www.twitter.com/@AmerGrozdanic

Linkedin: https://www.linkedin.com/in/amer-grozdanic

IG: https://www.instagram.com/@amergrozdanic

Tik Tok: https://www.tiktok.com/@amergrozdanic


Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!

Show more...
4 months ago
59 minutes 3 seconds

ASOM Pod
Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer). Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives. Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.