
đ Grab your copy of the âYour B&B Starter Blueprintâ!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadÂ
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Beyond Reviews: Using Guest Feedback to Shape Your Guest ExperienceÂ
Podcast/Episode Description & TimelineÂ
00:00 â Welcome, and what counts beyond just reviews Â
02:00 â Methods to collect guest feedback (surveys, comment cards, conversations) Â
05:00 â Analysing feedback: trends, numbers, and stories Â
07:30 â Acting on feedback: small tweaks + staff involvement Â
09:30 â The âFeedback Focus Weekâ strategy you can use immediately Â
11:00 â How this links into B&B management best practices Â
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#GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuestsÂ
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 â TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095
đ Grab your copy of the âYour B&B Starter Blueprintâ!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Youâll find more tools, templates, and scripts in the full course:
đ Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn â https://www.linkedin.com/groups/8892038/
Facebook â https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram â https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky â @bnbprotips.bsky.socialâŹâŹâŹ
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property DevelopmentÂ