📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Turn Your Guestbook into a Marketing Machine
That dusty guestbook in your hallway? Let’s make it do some heavy lifting! This week, Gerry walks through practical ways to transform guest comments into email content, social media gold, and glowing Google reviews. You'll leave this episode with ready-to-implement ideas to grow visibility and loyalty—without lifting a finger (well, maybe one).
⏰ TIMESTAMPS:
00:00 Intro & Hook
01:30 Where to place your guestbook
02:40 What to ask your guests
04:20 Getting consent to reuse quotes
06:00 Posting comments online
07:15 Thank-you follow-ups that win return bookings
08:30 Bonus AI trick you can use today
#B&BGuestbook #BedAndBreakfast #BnbMarketing #GuestExperience #BnbTips #HospitalityMarketing #GuestReviews #SmallHotelSuccess #BnBLife #SocialProof #BoostYourBookings
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2026/01/how-can-i-turn-my-bb-guestbook-into-a-powerful-marketing-tool-104
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
5 Ready-to-Send Email Templates Every B&B Needs
Emails are your B&B’s silent sidekick. In this episode, we reveal the 5 emails that save time, increase guest satisfaction, and boost rebookings. If you’ve ever scrambled to write a last-minute check-in message, this one’s for you
🎯 Practical, real-life tested, and guest-friendly.
⏱️ TIMESTAMPS
00:00 - Welcome & Subscribe Reminder
00:45 - Why Email Templates Matter
01:40 - Booking Confirmation Email
03:10 - Pre-Arrival Reminder Email
05:00 - Thank You & Review Request
07:15 - Cancellation Email That Converts
09:00 - Seasonal Promo Email
11:00 - Bonus Trick: The P.S. Line
12:15 - Quick Takeaways & Question
#B&Bemailtemplates #bnbmarketing #emailtemplates #guestexperience #bedandbreakfastowner #hospitalitylife #directbookings #bnbmanagement #reviewrequest #guestcommunication #bbemailtips
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/5-email-templates-every-bb-should-have-ready-to-send-103
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Instagram for B&Bs: Quick Wins Without the Overwhelm
Instagram doesn’t have to be a full-time job. In this episode, we’re giving bed and breakfast owners real-world tactics that actually work. No dancing, no fluff—just 3 post ideas, batch strategies, and a bonus Canva hack that’ll save you hours. Perfect for busy B&B owners who want more bookings without the social media burnout.
Timeline:
0:00 – Welcome & why Instagram matters
2:30 – Start small: the 3-post formula
6:15 – Time-saving tools & batching
10:45 – Authenticity beats perfection
14:20 – Hashtags + engagement tips
18:00 – Secret scheduling hack reveal
#InstagramforB&Bs #InstaForBnBs #BBMarketing #SocialMediaSimplified #QuickWinsForHosts #BBVisibilityBoost #InstagramMadeEasy #BedAndBreakfastLife #BBSocialSuccess #HospitalityMarketing #BBPromotionTips
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/instagram-for-bbs-quick-wins-without-the-overwhelm-102
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Should You DIY Your B&B Photos or Hire a Pro?
In this episode of the Bed, Breakfast & Business Podcast, we’re zooming in on what really sells your B&B—your photos. From lighting tips to the cost-benefit of hiring a photographer, we explore the options to help you show off your space in its best light.
Timeline:
⏱️ 00:30 – How guests judge your listing
⏱️ 02:00 – DIY tips that actually work
⏱️ 05:30 – When to hire a pro
⏱️ 07:40 – Hybrid approaches to stretch your budget
#PhotographYourB&B #How To Photograph Your B&B #bnbmarketing #bedandbreakfastlife #bnbowner #airbnbhosttips #bnbphotography #hospitalitymarketing #bnbsuccess #bnblistingtips #vacationrentalphotos #bnbphototips
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/how-to-photograph-your-bb-like-a-pro-101
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
The Guest Loyalty Loop That Makes Guests Return—Without Discounts
Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo.
You’ll learn:
• Why loyalty starts before check-in
• How to build unforgettable first impressions
• The small details guests remember (and rebook for)
• How to use notes, not tech, to personalise return stays
• The daily 30-second routine that locks it all in
⏱️ Timestamps:
00:00 – Intro: The power of repeat guests
01:20 – When loyalty actually begins
03:45 – The guest welcome that builds return visits
06:10 – Personal touches that create emotional connection
09:00 – What to send after they leave
11:30 – Loyalty loop system you can actually stick to
13:45 – Bonus: Our 30-second guest memory trick
15:00 – Wrap-up + next steps
#Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
The OTA Dilemma: Balancing Bookings and Profits at Your B&B
👂 In this episode, we explore how to use OTAs without losing your margins — and how to build a direct booking system that gets repeat guests with zero commission.
📌 Timeline:
00:00 - Let’s talk commissions
01:20 - When OTAs work well
03:15 - Hidden costs of using OTAs
05:00 - Building guest relationships
06:45 - The smart booking split
08:30 - Today’s top tip
#ReduceOTAFees #BookDirect #BNBMarketing #StopOTAOverload #HospitalityTips #DirectBookingStrategy #SmallHotelMarketing #OTAFees #MasteringBandB #BnbBusinessGrowth #GuestExperienceMatters
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-reduce-ota-fees-without-losing-bookings-099
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Your B&B Elevator Pitch – 3 Things Every Owner Should Say
🔑 Whether you’re just starting or rebranding, your elevator pitch is not optional. This episode gives you a practical way to nail yours and attract guests who get you.
⏱️ Timeline:
00:00 – Welcome & why this matters
01:00 – What an elevator pitch is
02:30 – How to make yours pop
04:50 – The biggest pitch fails
07:00 – Fill-in-the-blank template
08:45 – Final thoughts & listener challenge
#B&Belevator pitch #BBMarketing #HospitalityTips #BedAndBreakfastOwners #BBSuccess #BBBranding #MarketingForBnb #HospitalityBranding #BBLife #GuestExperienceMatters #BBTips
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-write-your-bb-elevator-pitch-098
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Creating a Seamless Departure—Last Impressions Matter Too
Today, we focus on the goodbye—because it’s not just how your guests arrive that counts. In this episode, we dig into practical ways to improve the guest checkout process, boost repeat bookings, and get those golden 5-star reviews. This is the final impression that makes a lasting impact.
🕰 Timeline
00:00 – Episode intro
01:00 – The psychology of last impressions
03:00 – Clear checkout communication
05:00 – Making breakfast easy on departure day
07:30 – Adding personal touches guests remember
10:00 – Saying goodbye, even when you miss them
12:00 – Wrap-up & Mastering B&B Management Course
#GuestDeparture #bnbsuccess #guestexperience #checkouttips #hospitalityhacks #bnbmanagement #farewellmatters #seamlessdeparture #bedandbreakfastlife #bnbreviews #hospitalitytips
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-can-you-make-your-guest-departure-feel-special-097
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
How to Add Personal Touches That Don’t Eat Up Your Time
Running a B&B doesn’t mean running yourself ragged. In today’s episode, we break down the top ways to create warm, memorable moments for guests—without losing hours each week. From handwritten notes to pre-baked cookies and smart automations, this one’s packed with practical gold.
🎧 Tune in now and learn how to rotate guest experiences that feel personal, save time, and boost reviews.
⏱️ TIMESTAMPS
0:00 – Welcome + Episode Teaser
1:20 – What Makes a Touch “Personal”?
3:00 – The Power of Batch Notes
4:50 – QR Code Hacks
6:45 – Creating Atmosphere with Scent & Sound
9:00 – One Email to Rule Them All
12:00 – Weekly Rotation Calendar
14:00 – Final Thoughts + Takeaways
#GuestExperience #BedAndBreakfastTips #BnbOwners #HospitalityHacks #GuestExperience #SmartHospitality #BnbMarketing #TimeSavingTips #BnbLife #SmallBusinessHospitality #BnbAutomation
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-offer-a-personalised-guest-experience-without-burning-out-096
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience
Podcast/Episode Description & Timeline
00:00 – Welcome, and what counts beyond just reviews
02:00 – Methods to collect guest feedback (surveys, comment cards, conversations)
05:00 – Analysing feedback: trends, numbers, and stories
07:30 – Acting on feedback: small tweaks + staff involvement
09:30 – The “Feedback Focus Week” strategy you can use immediately
11:00 – How this links into B&B management best practices
#GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuests
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
When Guests Don’t Read the House Rules—What Next?
You spent hours writing a lovely welcome book… but your guests clearly didn’t read it. What now?
In this quick-fire episode, we chat about:
In this episode, we cover:
00:00 - Welcome & quick teaser
00:30 - Why guests ignore rules (and how it’s not always malicious)
01:20 - Best places to post reminders
03:00 - Sandwich method for difficult conversations
04:15 - Smart additions to your booking email
06:00 - Avoiding passive-aggressive guest books
07:30 - Creating systems instead of frustration
09:15 - BONUS: The one rule tip that works every time
10:00 - Wrap-up and next steps
#BBHouseRules #bnbtips #bedandbreakfastlife #guestetiquette #hospitalitymanagement #bnbowners #airbnbrules #bnbhousemanual #bnbcheckinchecklist #houseguestproblems #bnbhospitality
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-do-i-deal-with-guests-who-ignore-your-bb-house-rules-094
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
B&B Check-In Chaos? Fix It!
Ever been caught scrubbing the loo while your next guest rings the bell—two hours early? This week on Bed, Breakfast & Business, we break down how to handle guest timing requests with grace, professionalism, and a little humour.
🎧 You’ll learn:
Chapters:
00:00 – Welcome & Subscribe
01:10 – Why Timing Requests Are a Big Deal
03:00 – Setting Clear Policies (Without Sounding Harsh)
05:45 – Should You Charge for Early/Late Access?
08:30 – Self Check-In Options That Work
10:00 – Scripts to Use in Awkward Moments
12:15 – Takeaways & What’s Next
#EarlyCheck-ins #bnbtips #guestmanagement #earlycheckin #latecheckout #bnboperations #hospitalitylife #bedandbreakfastuk #bnbownerlife #smoothcheckin #bnbsuccess
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-to-handle-early-check-ins-without-losing-your-schedule-093
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Episode #XX – Running a Pet-Friendly B&B Without the Chaos
If your idea of a relaxing B&B doesn’t include mopping up paw prints and chasing Labradors off your guest beds—this episode’s for you.
We explore how to turn your property into a haven for pet owners without scaring off the rest of your guests. Learn how to build smart pet policies, clean fast, and even use furry guests to boost off-season bookings.
Whether you're dogged by the idea or excited to start, you’ll find practical, profitable tips inside.
Timestamps:
0:00 - Welcome and intro
0:42 - Why go pet-friendly?
2:25 - Setting rules without sounding like Cruella
5:03 - Dog-friendly room designs
7:10 - Clean-up strategies and allergy solutions
9:55 - Marketing to pet parents
11:30 - Common mistakes to avoid
13:00 - Takeaways and wrap-up
#PetFriendlyBnB #DogLoversWelcome #BnBLife #HospitalityTips #MasteringBnBManagement #BedAndBreakfastOwner #GuestExperienceMatters #TravelWithPets #BnBDesignTips #PetFriendlyTravel
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/09/running-a-pet-friendly-bb-without-the-chaos-092
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
The Clean Sweep: Daily Hacks That Save Time Without Skimping on Shine
This episode unpacks time-saving cleaning strategies for bed and breakfast owners who want spotless results without the 8-hour grind.
Timeline:
#B&B cleaning hacks #bnbcleaningtips #hospitalityhacks #dailycleaningroutine #bedandbreakfastowner #bbproductivity #bnbmanagement #bnbchecklist #roomturnovertips #hospitalitylife #cleaninghacks2025
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/09/time-saving-bb-cleaning-hacks-for-owners-091
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
How to Serve Guests Who Crave Space (Without Being Rude)
Not every guest wants a morning chat. In this episode, we explore how to serve space-loving, quiet-seeking, solo-travelling guests with grace and warmth. Learn how to spot the silent type, set up self-service areas, and create thoughtful design zones that speak volumes—without saying a word.
🕰️ Episode Timeline:
0:00 – Welcome
1:10 – Understanding the Quiet Guest
3:15 – Hospitality without the Hype
6:45 – Tips from the Mastering B&B Management Course
10:00 – Final Thoughts
#QuietGuests #QuietHospitality #BBHostTips #IntrovertFriendly #PeacefulStays #SoloTravelersWelcome #BBDesignIdeas #RespectfulHosting #SilentService #BBBusinessTips #HospitalityDoneRight
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/09/how-to-host-quiet-guests-who-dont-want-to-chat-090
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Staying “On” All Day as a B&B Owner Without Burning Out
Running a B&B means always being “on”… but how do you keep your energy and passion alive without burning out? In this episode, we share real-life solutions, practical tips, and some laughs for any B&B owner who’s feeling overwhelmed. Tune in and discover how to preserve your spark while delivering five-star service. 🎧
Timeline:
#B&Bburnout #BedAndBreakfast #BBLife #HospitalityTips #BBOwnerLife #SmallBizWellness
#AvoidBurnout #GuestExperience #MasteringBandB #HostWithHeart #EntrepreneurLife
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/09/how-to-be-on-all-day-without-bb-burnout-089
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Designing a B&B Breakfast Room Guests Can’t Stop Talking About
Is your breakfast room helping—or hurting—your guest experience? Join me on this episode of the Hotelier Helpcast as we explore practical, affordable ways to transform your breakfast space into a highlight guests will talk about long after checkout. Listen in for tips from the Mastering B&B Management course and plenty of laughs along the way!
Timeline:
#DesignaBreakfastRoom #BedAndBreakfast #BnBDecor #BreakfastRoomDesign #HospitalityTips #GuestExperience #BnBMakeover #InteriorDesignInspo #InstaWorthyBnB #BnBManagement #HotelierHelpcast
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/08/how-to-design-a-breakfast-room-guests-rave-about-088
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Your Guest Room Layout Is Costing You Bookings—Here’s Why
Are guests raving about your hospitality…but not your rooms? Your layout might be to blame. In this episode, we’ll chat about:
Listen in for practical tips straight from the Mastering B&B Management course and discover how small changes can boost your bookings—and your reviews.
Timeline:
00:00 – Welcome
01:45 – The Bed Debate
04:00 – Furniture Edits for Comfort
06:30 – Light & Airy Rooms
09:00 – Smart Storage Wins
11:30 – Room Traffic Flow
13:45 – Wrapping Up
🎧 Subscribe to the Hotelier Helpcast Podcast for more insider hospitality tips!
#B&BGuestRoomLayout #BedAndBreakfast #BnBDesign #HospitalityTips #GuestExperience #HotelierLife #InteriorDesignIdeas #SmallSpaceLiving #RoomLayout #TravelAccommodation #BookingBoost
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/08/how-your-bb-guest-room-layout-can-cost-you-bookings-and-how-to-fix-it-087
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
The 7 Questions Every B&B Owner Must Ask Before Hiring a Contractor
Renovating your B&B? Hold up! Before you pick up that hammer—or sign that contract—tune in to this episode. Learn the 7 critical questions that protect your property, guest experience, and wallet. Taken from lessons in the Mastering B&B Management course, this episode is your shield against renovation disasters.
Episode Timeline:
0:00 – Introduction
1:10 – Contractor Red Flags to Watch For
3:30 – How to Check References and Licensing
8:00 – Building a Renovation Timeline
10:50 – Protecting Your Guest Experience
13:20 – Warranties and Clean-Up Agreements
15:00 – Listener Stories and Wrap-Up
→ Listen now and keep your B&B renovation on track!
#HiringaB&BContractor #BedAndBreakfast #BnBLife #HotelierTips #RenovationTips #ContractorQuestions #HospitalityBusiness #GuestExperience #BoutiqueHotel #BnbOwner #MasteringBnBManagement
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/08/hiring-a-bb-contractor-ask-these-7-questions-first-086
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Your First Renovation: Spend Smart, Save Smarter
Ready to freshen up your B&B without flushing money down the loo? In this episode, we share where to invest your renovation budget for maximum guest satisfaction—and what you can skip (no, your guests don’t need velvet curtains). Hear budget-smart strategies backed by our Mastering B&B Management course and real-world host experience.
⏱️ Episode Timeline:
0:00 – Welcome & today’s focus
1:10 – The power of first impressions
2:45 – Top bathroom upgrades
4:50 – What guests really care about in bedrooms
6:30 – Kitchen must-haves (and what to skip)
8:15 – Dealing with reno curveballs
10:05 – Finishing touches that wow
12:00 – Wrap-up and action steps
🎙️ Subscribe on Spotify, Apple Podcasts, or your favourite platform to hear weekly advice from behind the B&B scenes.
#B&BZoning #ZoningForBBs #BBStartupTips #BedAndBreakfastLife #LegalTipsForBB #BBPlanning #TourismBusiness #BBPermitHelp #BBZoning #HospitalityStartup #BBPropertyBuying
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/08/how-to-stretch-your-bb-renovation-budget-085
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development