What does it really take to attract great technicians, train them the right way, and build a shop culture that actually keeps them? In this power-packed episode of Body Bangin’, I sat down with Jason Bartanen, industry educator, trainer, and founder of Collision ProAssist, to break down the real reasons shops struggle with talent… and what the best operators are doing differently. Jason has trained thousands of technicians across the country. He’s seen what works, what fails, and why some s...
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What does it really take to attract great technicians, train them the right way, and build a shop culture that actually keeps them? In this power-packed episode of Body Bangin’, I sat down with Jason Bartanen, industry educator, trainer, and founder of Collision ProAssist, to break down the real reasons shops struggle with talent… and what the best operators are doing differently. Jason has trained thousands of technicians across the country. He’s seen what works, what fails, and why some s...
What does it really take to attract great technicians, train them the right way, and build a shop culture that actually keeps them? In this power-packed episode of Body Bangin’, I sat down with Jason Bartanen, industry educator, trainer, and founder of Collision ProAssist, to break down the real reasons shops struggle with talent… and what the best operators are doing differently. Jason has trained thousands of technicians across the country. He’s seen what works, what fails, and why some s...
This Best Of roundup pulls the most practical moments from four powerhouse conversations, so you can lead better, hire smarter, and finally charge what you’re worth. What you’ll learn: Succession & Family Alignment: How to set a clear vision, involve spouses, and plan for ownership transitions that actually work. Sustaining Success: Five levers top shops use to stay profitable when volume and rates are volatile. Magnetic Hiring & Retention: The culture signal (Meaning, Acknowledge...
This week, we're doing something different. We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes, the kind of insights that shift how you think, lead, and grow. Here’s what’s inside: #45 — Changing the Way We Communicate is Key (with Kristen Felder) → Why relationship-based communication matters more than transactions. Kristen breaks down how knowing your customers as people, not just “the Camry,” transforms trust and service. #58 — Use the Appr...
What does it really take to bring more cars through the door, win trust in your community, and future-proof your shop’s marketing? In this special solo episode of Body Bangin’, I’m breaking down the 3 most common questions I get about marketing in the collision repair industry, straight, simple, and actionable. Here’s what you’ll learn: - Why SEO (and now AEO—Answer Engine Optimization) is the key to showing up on Google and AI search tools - How to stop wasting dollars on scattershot com...
What does it really take to repair cars the right way, protect your shop from liability, and actually get paid for the work you do? In this power-packed episode of Body Bangin’, I sat down with Alex Stapleton (North American Sales & Marketing Director at Spanesi) to dig into the real ROI of pre-measuring—and why it’s the missing link in too many shops’ processes. We pulled back the curtain on the truths (and myths) around pre-measuring, blueprinting, and how measurement can transform both...
What does it really take to build trust, lead with integrity, and shape the future of the collision industry? In this power-packed episode of Body Bangin’, I sat down with three leaders who aren’t afraid to get real about certifications, training, and what shops need to do right now to thrive: 👉 Steve Fishe – Owner of Plan B Auto Body & President of TCRA 👉 Jerry Dalton – Owner of Dalton Collision & Board Member of TCRA 👉 Brent Henkle – Training Manager at Elite Bod...
What happens when the money meets the mission in the collision world? In this value-packed episode of Body Bangin’, we bring together two powerhouse voices shaping the future of the industry: 👉 Laura Gay, founder of Consolidation Coach and host of Consolidation Nation 👉 Matt DiFrancesco, collision financial advisor and host of Your Business, Your Life They dive deep into the realities behind the scenes of selling, scaling, and surviving in the ever-shifting collision repair landscape...
In this no-holds-barred episode, Micki Woods sits down with Kyle Motzkus and Clay Hoberecht, two industry pros who say what others won’t. They get brutally honest about the lack of accountability in the collision world, calling out fake certifications, clout-chasers, and shops that talk a big game but don’t follow OEM procedures. What you’ll hear: - Why ego is killing repair quality and what real leadership looks like - RTA: consumer protection or shop-owner trap? - The s...
In this powerful and deeply personal episode, Micki Woods sits down with industry leader Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma, to talk openly about mental health in the collision industry. This isn’t your typical business podcast. Andy shares his own mental health journey, from years of struggle and stigma to building a culture of support across his 15+ locations. Whether you’re an owner, tech, CSR, or just someone trying to keep it together…you’ll want to hear ...
In this powerful episode, Micki Woods is joined by Jeff Butler and Justin Lewis—two shop owners who fought for years to protect collision shops and consumers alike, and won. They helped pass a groundbreaking Right to Appraisal (RTA) bill in Washington, and they’re here to share what every shop owner needs to know about it—and how to take action in your own state. Here’s what you’ll learn: ✅ What RTA Actually Is: Why it matters, how it works, and why most shops are still misunderstanding it....
In this value-packed episode, Micki Woods sits down with Kena Dacus, co-owner of Dacus Auto Body & Collision Repair, to uncover real-world strategies for shop owners who are ready to grow smarter, not harder in the collision repair industry. Here’s what you’ll learn: ✅ Insurance Headaches: Why getting paid for proper repairs (like safety inspections) feels impossible, and how Kena’s team manages the pushback. ✅ Towing Business Truths: The real cost of adding towing services,...
I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE! Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they operate exactly like they would if they never would have gotten into an accident. We need to start taking on the responsibility of this to create a s...
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ What made this year's SE Collision Conference amazing? Several of those involved chatted about some things that happened behind the scenes plus a recap of ...
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are talking about a very polarizing topic today with Steve Krieps of Collision Safety Consultants of West Virginia. Steve was part of a panel at the SE ...
For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June! https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have as they are experiencing some slow downs right now. A survey was done and found that a technician standing up ergonomically (versus down on th...
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ I'm excited to bring to you today Mister Blake Farley, the Executive VP of Operations for Quality Collision Group from the Southeast Collision Conference. ...
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in our lineup from the Southeast Collision Conference is Jay Goninen, the President and Co-Founder of Wrench Way and the Podcast host of "Beyond the W...
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we chat with Taylor Moss of OEC (OE Connection). Taylor talks about some of the main ways that shops are losing (leaking) profit and how you can stop...
Thank you to Lombard Equipment, our wonderful sponsor, whose goal is to help improve the quality of people's lives. Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in line at the SE Collision Conference we are taking with StrongLead's CEO, Bruce Schronce. Bruce and his team help grow collision centers. In his session he gives 5 critical aspects ...
Lombard Equipment, our fantastic sponsor has 5 star online reviews, they do all of their own service and warranty work! Amazing! :) Reach out to them today... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Kyle Motzkus, GM of Hunter Autobody, and Danny Gredinberg of the DEG (Database Enhancement Gateway) are with us today! Their session was called "Self Confidence: An advanced repair plan...
What does it really take to attract great technicians, train them the right way, and build a shop culture that actually keeps them? In this power-packed episode of Body Bangin’, I sat down with Jason Bartanen, industry educator, trainer, and founder of Collision ProAssist, to break down the real reasons shops struggle with talent… and what the best operators are doing differently. Jason has trained thousands of technicians across the country. He’s seen what works, what fails, and why some s...
