Unleashing the power of fandom and building relationships one ripple at a time! In this roundtable episode of #BrandtoFan, Lauren Teague is joined by Kimberly Voorhis, Carrie Hellbusch, and Ashley Ruiz to discuss the role of trust, emotional touchpoints, and personal connections in creating a strong and loyal community around your business. Come with us as we take a look back at our favorite moments from the first 20 episodes of Brand to Fan Show!
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In this Episode (Time Stamps):
[00:00:32] Celebrating 20 episodes with our show producers.
[00:05:21] "Fandom & customer experience engineering journey impact."
[00:06:51] Fandom is personal and relatable on all levels.
[00:12:07] Human stories connect people with messages.
[00:16:49] Brand loyalty shapes and reflects our experiences.
[00:19:13] Brand trust and fandoms can change quickly.
[00:22:37] Building trust daily with video tools is essential.
[00:25:24] Chatbots include a 3 sec delay.
[00:30:07] Our own favorite items of fan apparel
[00:32:50] Explaining the Brand to Fan ripples that create fandom.
[00:38:39] Develop brand loyalty through emotional touch points.
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