How do you lead through change when innovation is happening at lightning speed? Recorded live at Autodesk University 2025 in Nashville, this conversation with Rachel Tuller, VP Global Channels at Autodesk, explores how data, AI, and culture are redefining success in the partner ecosystem. The discussion dives into what it takes to build trust, communicate effectively, and stay agile in a world where technology and customer expectations are constantly evolving. Highlights from the Conversation Why innovation now centers on customer outcomes, not features How connected data and AI are powering smarter workflows The role of trust and clarity in driving successful change management Why communication is the foundation of every transformation How agility and collaboration keep the industry moving forward together MEET OUR GUEST Rachel Tuller is the Vice President of Global Channels at Autodesk, where she leads global partner strategy, programs, and enablement. With deep expertise in digital transformation, channel development, and customer success, Rachel focuses on building high-trust relationships, aligning partner value with customer outcomes, and preparing the Autodesk ecosystem for the future of AI and data-driven innovation. TODD TAKES Innovation Is About Customer Outcomes The most exciting change is that innovation is no longer framed as features or transactions—it’s about outcomes. Partners and technology providers alike are leaning into solving customer problems, improving workflows, and creating measurable impact. That shift from “what’s the tool” to “what’s the result” is where true transformation happens. Data + AI Should Power Workflows (Not Features) The story this year isn’t about buttons—it’s about end-to-end workflows driven by connected data and embedded AI. When insights surface in real time, teams move faster and make better calls. Practical AI plus thoughtful services create a multiplier effect for productivity and project success. Trust Fuels Change (Start with the Why) Change management begins with clarity. When leaders communicate the “why” early and often, they build trust that makes adoption possible. Add cultural alignment and open collaboration, and change shifts from something feared to something embraced. That circle of trust is where meaningful progress happens.   More Resources Thanks for listening! Please be sure to leave a rating and/or review and follow up our social accounts. Bridging the Gap Website Bridging the Gap LinkedIn Bridging the Gap Instagram Bridging the Gap YouTube Todd’s LinkedIn   Thank you to our sponsors! Graitec North America Graitec North America LinkedIn   Other Relevant Links: Rachel’s LinkedIn Autodesk Website