Forbes says leaders are ditching empathy in favour of hard-nosed results. I say: false dichotomy. Great leaders know people are the path to profits. In this episode, I pull apart the “nice vs. tough boss” argument and show why heart-centred leadership isn’t soft — it’s smarter, more sustainable, and far more effective. Along the way I draw on research and wisdom from Jim Collins, Shawn Achor, Brené Brown, Ed Catmull, Simon Sinek, Dan Sullivan, and others. You’ll hear: Why empathy and performa...
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