Business Growth Spotlight

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Business Growth Spotlight

Heidi Schalk

146 episodes

1 day ago

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Clayton Swalstad, President of Integrated Psych Solutions, to explore how purpose-driven leadership and operational strategy can transform mental health care delivery at scale. Clayton shares his unconventional journey from high school dropout to Air Force veteran, healthcare executive, and mental health advocate. He explains how Integrated Psych Solutions evolved from a small inpatient psychology servi...

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Entrepreneurship

All content for Business Growth Spotlight is the property of Heidi Schalk and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Clayton Swalstad, President of Integrated Psych Solutions, to explore how purpose-driven leadership and operational strategy can transform mental health care delivery at scale. Clayton shares his unconventional journey from high school dropout to Air Force veteran, healthcare executive, and mental health advocate. He explains how Integrated Psych Solutions evolved from a small inpatient psychology servi...

Show more...

Entrepreneurship

Episodes (20/146)

Business Growth Spotlight

Ep. 144 The Business of Senior Living: How Doing the Right Thing Drives Growth

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk, co-founder of HLH Growth Solutions, sits down with Chris Brown, owner of Abbey Senior Health, to explore what truly drives excellence in senior care while building a sustainable, mission-driven business. Chris shares his 35-year journey in healthcare, from rehabilitating struggling nursing homes to leading a person-centered senior living organization rooted in dignity, purpose, and community. Drawing on his backgroun...

2 days ago

39 minutes

Business Growth Spotlight

Ep. 143 Subscription Fatigue Bundling and the New Streaming Business Models with Ben Goodfriend

In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Ben Goodfriend, an advertising executive in the sports streaming and media technology space, to unpack how streaming, live sports, and evolving consumer behavior are reshaping the future of media and business growth. Ben shares his career journey from documentary filmmaking to media production, talent agencies, FAST channels, and now Fanserv, where he works at the intersection of sports, ad tech, and programmatic a...

4 days ago

30 minutes

Business Growth Spotlight

Ep.142 The Future of Outsourcing How People and AI Work Together at CertainlyCX

Show Notes: In this episode of the Business Growth Spotlight, host Heidi Schalk welcomes Cindy Terapak, Co Founder and Chief People Officer of CertainlyCX, for a powerful conversation on building a people first, global customer experience organization. Cindy shares her journey from retail and human resources into launching CertainlyCX, a BPO designed to support both employees and clients with flexibility, care, and intention. With more than 150 team members across 10 countries, she explains h...

1 week ago

27 minutes

Business Growth Spotlight

Ep. 141 Scaling Senior Care With AI While Keeping Care Personal with Matthew Yaari

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Matt Yaari, Founder of My Family Home Care, to explore what it truly takes to build a purpose driven service business while scaling operations responsibly. Matt shares his journey of launching a senior home care company during the uncertainty of 2020 and how his background in caregiving, psychology, and human behavior shaped his leadership approach. He explains why personalized care, family level trust,...

1 week ago

21 minutes

Business Growth Spotlight

Ep. 140 The Science of Self-Awareness: Rethinking Leadership Assessments with Pam Boney

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk speaks with Pam Boney, Founder of Tilt 365, about why effective leadership development goes far beyond personality labels. Pam shares how true growth comes from understanding character, self awareness, and the ability to adapt behavior based on context. Pam reflects on her transition from senior leadership at Hilton to building a global assessment and certification company that serves coaches and organizations worldwi...

1 week ago

28 minutes

Business Growth Spotlight

Ep. 139 The Power of Emotional Intelligence in High-Stakes Conversations with Janine Klein

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Janine Klein, Founder of the Emotional Intelligence Institute (EII), to explore one of the most unconventional and impactful intersections of business, technology, and human connection. Janine shares her remarkable journey from professional actress to CEO, revealing how storytelling, improvisation, and emotional intelligence became the foundation of a powerful training platform used by the U.S. military...

2 weeks ago

25 minutes

Business Growth Spotlight

Ep. 138 From Mentorship to AI: How Solvery Is Redefining Employee Growth with Anton Volkov

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Anton Volkov, Co-Founder of Solvery, to unpack his entrepreneurial journey, from launching an unconventional tech school for kids to building a B2B HR-tech platform serving banks and enterprise organizations. Anton shares hard-earned lessons on mentorship, B2B sales, market education, focus, and how Solvery is expanding its platform with AI to future-proof employee development and learning systems. This...

2 weeks ago

42 minutes

Business Growth Spotlight

Ep. 137 From Customer to CEO: Competing With Billion-Dollar Companies by Solving Real Problems

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Sean Lee, CEO of OpenDrives, to explore what it really takes to scale a technology company by leading with service, trust, and deep customer understanding. Sean shares his unique journey from OpenDrives customer to CEO, detailing how his background in media and entertainment technology shaped his people-first leadership style. Drawing from over 20 years in Hollywood and a decade inside OpenDrives, he ex...

2 weeks ago

31 minutes

Business Growth Spotlight

Ep. 136 How Continuous Improvement Drives Scalable Growth in Modern Companies with Ron Pereira

Show Notes: In this episode of the Business Growth Spotlight, Heidi Schalk sits down with Ron Pereira, co-founder of Gemba Academy, to explore the journey behind one of the most respected continuous improvement training platforms in the world. Ron shares how a simple idea between three Lean and Six Sigma practitioners grew into a global subscription based learning platform with thousands of videos and customers worldwide. Listeners will hear how Gemba Academy began with a spare bedroom studio...

3 weeks ago

33 minutes

Business Growth Spotlight

Ep. 135 The Future of Business Networking: Inside Alignable’s AI-Powered Platform

Show Notes: In this episode of Business Growth Spotlight, Heidi Schalk sits down with Don Martelli, VP of Integrated Marketing & Communications at Alignable, the largest referral network for small businesses with nearly 10 million members. Don shares how Alignable is transforming networking by unlocking the second degree, the power of who your network knows, and why word-of-mouth is still the most effective growth engine for small businesses. This episode dives into smarter networking, re...

3 weeks ago

23 minutes

Business Growth Spotlight

Ep. 134 How DocsInk is Redefining Personalized Care with Wearables and AI

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with Clay Malloy, President of DocsInk, for a powerful conversation on the evolution of healthcare technology, whole-person health, and the future of remote patient monitoring (RPM). Clay shares his deeply personal and unexpected journey from sports marketing to healthcare — a path shaped by the loss of his mother, a passion for improving patient care, and an ambition to ...

3 weeks ago

37 minutes

Business Growth Spotlight

Ep. 133 Fixing Social Media: How Aglow Is Rebuilding Human Connection in a Digital World

Show Notes: In today’s episode, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with David Lipscomb (CEO & Co-Founder) and Stefan Martin (CTO & Co-Founder) of Aglow, a rapidly growing social platform designed to bring authenticity, locality, and real human connection back into the digital experience. Aglow is challenging everything we know about traditional social media — the comparison culture, the AI-generated content flood, the pressure to perform, and the lack of ...

4 weeks ago

37 minutes

Business Growth Spotlight

Ep. 132 AI in Legal Tech: A Deep Dive with Skribe Co-Founder Tom Irby

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with Tom Irby, Co-Founder of Skribe AI, to discuss how technology is reshaping one of the oldest processes in the legal world: depositions. Tom shares his 40-year entrepreneurial journey in Texas, how owning a court-reporting firm led to the idea behind Skribe, and why virtual proceedings and AI have fundamentally changed how testimony is captured, analyzed, and used. He ...

1 month ago

45 minutes

Business Growth Spotlight

Ep.131 The Hidden Leadership Trap Slowing Down Company Performance with Hein Knaapen

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Hein Knaapen, Managing Partner at CEO Works, for a powerful conversation on leadership focus, value creation, and why most CEOs unknowingly derail performance by taking on too much. With over 40 years of global HR leadership experience, including serving as Chief HR Officer across multiple industries, Hein brings a rare mix of strategic clarity and practical wisdom. He shares how CEO Works helps CEOs ac...

1 month ago

37 minutes

Business Growth Spotlight

Ep. 130 Joe Gagnon on Culture, Curiosity & Building High-Performance Teams With AI

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with Joe Gagnon, CEO and Co-Founder of Raynmaker AI, a company transforming sales for small businesses through AI-driven workflows. Joe brings more than 25 years of tech and business transformation experience and shares how AI is reshaping sales, operations, and growth for home-service businesses across the U.S. Joe breaks down the major challenges small business owners f...

1 month ago

34 minutes

Business Growth Spotlight

Ep. 129 How Virtual Assistants Help Founders Scale Faster and Less Stress with Workergenix

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Harley Green, co-founder of Workergenix, to explore how founders, solopreneurs, and growing teams can scale smarter by leveraging virtual assistants, systems, and AI. Harley, a full-time digital nomad who runs multiple businesses while traveling the world with his family, shares exactly how he built a lifestyle of freedom, powered by virtual assistants, efficient systems, and the right hiring strategy. ...

1 month ago

29 minutes

Business Growth Spotlight

Ep. 128 How The Grit Game Scaled to 30 Employees in Under 3 Years: Real Growth Strategies That Work

Show Notes: In this high-energy episode of Business Growth Spotlight, host Heidi Schalk sits down with Laci Davis: entrepreneur, operations expert, and co-founder of The Grit Game, one of the fastest-scaling rep firms in the swimming pool and spa industry. In less than three years, Laci and her husband built a two-person operation into a 30-member national sales team representing 20+ manufacturers across the U.S. and Canada. Their secret? Creativity, radical visibility, authentic storytelling...

1 month ago

47 minutes

Business Growth Spotlight

Ep. 127 Avoiding Spam Jail: The Do’s and Don’ts of Cold Email Campaigns with Aurora Alvarado

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk talks with Aurora Alvarado, executive and operations leader at Senders, a fast-growing company that focuses on cold email deliverability, outbound strategy, and growth systems for B2B organizations. Aurora opens up about what it really looks like to operate inside a startup while balancing executive support, operations, analytics, hiring decisions, and the daily systems that keep a business growing in a sustainable wa...

1 month ago

33 minutes

Business Growth Spotlight

Ep. 126 Belief, Evidence & Entrepreneurship: Gloria’s Path to Creating a New Industry with Gloria DeGaetano

Show Notes: In this episode of Business Growth Spotlight, host Heidi Schalk, sits down with Gloria DeGaetano founder of the Parent Coaching Institute (PCI) and pioneer of the parent-coaching movement. Gloria shares how she built an international company around a concept the world had never heard of — and the mindset, passion, and evidence-based methodology that made PCI the global leader it is today. 🔥 What You’ll Discover How Gloria created the parent coaching industry before coaching was m...

1 month ago

39 minutes

Business Growth Spotlight

Ep. 125 Why Language Learning Is the Next Big Competitive Edge for Growing Companies

Show Notes: In this episode of The Business Growth Spotlight, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with Stacy Richter, CEO of Live Lingua, a global online language school serving students in 80+ countries. What starts as a conversation about business growth quickly evolves into an inspiring deep dive into Stacy’s 20-year entrepreneurial journey: from corporate collections, to a kitchen-table startup, to launching multiple businesses, to ultimately becoming th...

1 month ago

46 minutes