Looking for the next new customer

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ChannelX - new channels to consumers in multichannel retail

ChannelX

10 episodes

1 week ago

A limited edition series, recorded live at ChannelX 2025. Conversations with speakers, VIPs and commerce leaders on routes to market, specifically marketplaces, social media, entertainment, and messaging platforms that offer a robust selling proposition outside of the brand or retailer’s own website. Season 1 was recorded at ChannelX 2024.

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Looking for the next new customer

ChannelX - new channels to consumers in multichannel retail

21 minutes

1 year ago

Looking for the next new customer

The latest episode of the ChannelX podcast, recorded live at RetailX Event's Autumn Festival, looks at the all important customer acquisition. Dawson and Leybourne are joined by Kora Habinakova, Channel Manager Marketplaces, John Cotton Group to discuss:

Creating a product for every customer
Connecting a brand with a customer on channels
Partnering with marketplaces through Retail Media and cross selling

Behind the mics:

Kora Habinakova, Channel Manager Marketplaces, John Cotton Group

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX