This latest episode of the ChannelX podcast sees Dmitry Olerinskiy, Digital Strategy Director, Decathlon, enter the booth to provide insight on:
• Decathlon’s vertical integration and inventory technology
• Human expertise vs AI recommendations in retail
• Data quality challenges for AI implementation
• Hallucinations as a tool for creativity
• Building marketplace analytics for sellers
• The future of human connection in retail.

Behind the mics:
• Dmitry Olerinskiy, Digital Strategy Director, Decathlon | LinkedIn
• Georgia Leybourne, CMO, Linnworks | LinkedIn
• Chris Dawson, Editor in Chief, ChannelX | LinkedIn

This latest episode of the ChannelX podcast sees Dean Clarke, Business Manager, Direct Beauty, enter the booth to provide insight on:
 • Building a family-run multi-channel beauty business since 2011
 • Achieving 10x growth on Temu within four months
 • Free delivery strategy and supplier relationship management
 • Human connection vs AI in retail operations
 • ChannelX networking and marketplace expansion opportunities.

Behind the mics:
 • Dean Clarke, Business Manager, Direct Beauty | LinkedIn
• Georgia Leybourne, CMO, Linnworks | LinkedIn
• Chris Dawson, Editor in Chief, ChannelX | LinkedIn

This latest episode of the ChannelX podcast sees Ekow Mensah, VP Retail Media, Secret Sales, enter the booth to provide insight on:
• Retail media as performance marketing vs traditional advertising
• Monetizing off-price marketplace platforms
• ROAS targets and GMV investment strategies
• Balancing organic and paid performance
• Secret Sales’ consulting approach for seller success.

Behind the mics:
• Ekow Mensah, VP Retail Media, Secret Sales | LinkedIn
• Georgia Leybourne, CMO, Linnworks | LinkedIn
• Chris Dawson, Editor in Chief, ChannelX | LinkedIn

This latest episode of the ChannelX podcast sees James Finlason, Partner & Data Governance Lead, John Lewis Partnership, enter the booth to provide insight on:

•Centralizing 150+ legacy data systems into one platform

•Building a robust data governance framework

•Democratizing data while maintaining security and compliance

•Preparing data foundations for AI and machine learning

•The bread-baking algorithm and inventory management innovation

Behind the mics:

James Finlason, Partner & Data Governance Lead, John Lewis Partnership

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX

This latest episode of the ChannelX podcast sees Laura Briggs, Head of E-Commerce Excellence, Philips, enter the booth to provide insight on:
• Philips global e-commerce excellence strategy
• Managing peak season events across international markets
• Building a digital shelf tool for data consistency
• Balancing human expertise with AI in retail
• Multi-generational customer targeting and gifting strategies

Behind the mics:
• Laura Briggs, Head of E-Commerce Excellence, Philips | LinkedIn
• Georgia Leybourne, CMO, Linnworks | LinkedIn
• Chris Dawson, Editor in Chief, ChannelX | LinkedIn

This latest episode of the ChannelX podcast sees Toby Samuels, Online Marketplace Manager, Sweaty Betty, enter the booth to provide insight on:

• Sweaty Betty brand inspiration and ethos
• Navigating marketplaces from a brand perspective
• Using marketplaces to access new customer segments

Behind the mics:

Toby Samuels, Online Marketplace Manager, Sweaty Betty

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX

This latest episode of the special limited edition ChannelX podcast, recorded live at RetailX Event's Autumn festival, features some impromtu singing as Chloe and Tabby Tingey, co-founders of TheSugarCoatedSisters, enter the booth. Also covered in this episode:

• "Omnichannel Retailing"
• Content creation briefs & strategies
• Finding the X-Factor for social media success

Behind the mics:

Chloe Tingey, Co-Founder, TheSugarCoatedSisters

Tabby Tingey, Co-Founder, TheSugarCoatedSisters

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX

The latest episode of the ChannelX podcast, recorded live at RetailX Event's Autumn Festival, looks at the all important customer acquisition. Dawson and Leybourne are joined by Kora Habinakova, Channel Manager Marketplaces, John Cotton Group to discuss:

• Creating a product for every customer
• Connecting a brand with a customer on channels
• Partnering with marketplaces through Retail Media and cross selling

Behind the mics:

Kora Habinakova, Channel Manager Marketplaces, John Cotton Group

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX

The second episode of this limited edition podcast series, recorded during RetailX Event's Autumn Festival, sees Chris Dawson, Editor in Chief of ChannelX, and Georgia Leybourne, CMO of Linnworks, joined by furniture brand Charles Bentley to look at:

• The tech stack to manage 20 channels
• Managing brand equity across multiple channels
• The evolution of Retail Media on marketplaces

Behind the mics:

Andrew Steel, Ecommerce Director, Charles Bentley

Georgia Leybourne, CMO, Linnworks

Chris Dawson, Editor in Chief, ChannelX

Recorded during RetailX Event's Autumn Festival, this episode sees Linnwork's Georgia Leybourne joined by Ian Jindal, Editor in Chief of InternetRetailing to discuss: 

• Amazon from foe to friend
• Why retailer marketplaces are playing catch up
• The need for speed vs reliability

Behind the mics:

Georgia Leybourne, CMO, Linnworks

Ian Jindal, Editor in Chief, InternetRetailing