Nneka Chiazor, President of the Public Affairs Council, discusses the evolving role of influence, leadership, and authenticity in today’s complex and fast-paced environment. Drawing on her deep experience in both the public and private sectors, including leading 1,200 employees at Cox Communications, Nneka shares why public affairs is no longer a cost center but a strategic investment in social capital. She unpacks her “Mercy Framework” for thoughtful leadership, discusses the importance of internal influence, and reflects on how leaders must now show up with intention, reliability, and heart. From the Queen Elizabeth II communication rule to the power of LinkedIn as a platform for authentic thought leadership, this episode is filled with real talk, practical insights, and inspiring wisdom.
Takeaways:
- Influence Begins Within: You can’t have external champions without internal ones. Employees are trusted messengers; make sure they’re equipped and aligned with your message.
- Use the Mercy Framework to Prioritize Thoughtfully: When taking on new roles or initiatives, ask: What should we Maintain, Expand, Reduce, Cease, or Introduce? Only introduce after creating space.
- Treat Public Affairs as a Strategic Investment: In a VUCA world (Volatility, Uncertainty, Complexity, Ambiguity), public affairs professionals are critical partners to the C-suite, unlocking both markets and trust.
- Pour Into Senior Leaders Before They Burn Out: Leaders are often so focused on pouring into others that they neglect themselves. Organizations should invest in refilling their leaders’ cups through support and development.
- Live by the Queen Elizabeth II Rule: Before speaking or posting, ask: Is it kind? Is it necessary? Is it true? This simple filter builds credibility and maintains trust.
- Build Your Personal Brand Authentically: You are You, Inc. Consistency in values across all platforms, especially LinkedIn, builds trust. Let your lived experiences serve as bridges to others.
- Influence with Intention: True influence isn’t just about getting someone to act; it’s about helping them feel good about taking that action. That’s where meaningful impact begins.
Quote of the Show:
- "Intention is the word. How we live, how we make our mark, and how we ensure that the dash between our birth and death is filled with purpose, impact, and meaning."
Links:
