We’re re-airing one of our most popular Chief Influencer® episodes, and for good reason. In this fan-favorite panel conversation, host Anthony Shop brings together an inspiring lineup of nonprofit leaders to talk about how they use their personal brands to power their missions and amplify impact.

Featuring Steve Schwab (Elizabeth Dole Foundation), Jean Accius (Creating Healthier Communities), Katie Schubert (Society for Women’s Health Research), Jennifer Sirangelo (Points of Light), and Lidia Soto-Harmon (Student Conservation Association), this conversation explores how today’s nonprofit CEOs are showing up authentically, building community through digital storytelling, and leading with purpose in an ever-changing world.

We loved this conversation for its honesty, insight, and generosity,  and it clearly resonated with our listeners, too. Whether you missed it the first time or are ready for a fresh dose of inspiration, this replay is packed with timeless lessons on leadership, authenticity, and influence for good.

Takeaways:

• Start from within. The best nonprofit leaders know their greatest advocates begin inside their organization — among staff, volunteers, and board members.
• Authenticity builds trust. Blending the personal with the professional creates genuine connection and strengthens influence.
• Share the stage. Elevate others’ stories — staff, partners, or community members — to make your message more powerful and human.
• Think beyond your niche. Broaden your conversations to connect with new audiences and partners aligned with your mission.
• Be strategic but consistent. Plan ahead, but remember: even one thoughtful post or comment can make a meaningful impact.
• Show up visually. “Faces are the new logos” — leaders who put themselves out there amplify credibility and relatability.
• Leverage collaboration. Partnerships and cross-sector storytelling can expand your reach and deepen impact.

Quote of the Show:

• “If people understand your ‘why,’ they may not agree with every decision, but they’ll understand it.” – Jean Accius

Links:

• Kathryn Godburn Schubert
  • LinkedIn: https://www.linkedin.com/in/kathryn-godburn-schubert-07352a7/ 
  • Website: https://swhr.org/ 
• Jean Accuius
  • LinkedIn: https://www.linkedin.com/in/accius4/ 
  • Website: https://chcimpact.org/ 
• Jennifer Sirangelo
  • LinkedIn: https://www.linkedin.com/in/jennifer-sirangelo-62a8723/ 
  • Website: https://www.pointsoflight.org/ 
• Lidia Soto-Harmon
  • LinkedIn: https://www.linkedin.com/in/lidia-soto-harmon-a921a213/ 
  • Website: https://thesca.org/ 
• Steven Schwab
  • LinkedIn: https://www.linkedin.com/in/steven-schwab7676/ 
  • Website: https://www.elizabethdolefoundation.org/ 

Alex Wirth, Co-Founder and CEO of Quorum, joins Anthony Shop to explore what it really takes to lead with influence, from the Senate floor to the tech boardroom. Alex shares how he built one of Washington’s top civic tech startups from a Harvard dorm room and scaled it to more than 330 employees. He breaks down his “Hacker and Hustler” founding model, the evolution from “Superman” to “Captain America” leadership, and why consistency, clarity, and communication define great leaders.

In this insightful conversation, Alex reveals his approach to influence inside organizations and in Washington, D.C., including how Quorum helps Fortune 500 companies, associations, and nonprofits advocate effectively. From using AI to personalize congressional outreach to leading with authenticity and transparency, Alex shows how influence today means building movements, not just managing teams.

Takeaways:

• Communicate more—and more consistently. Great leaders are “Chief Reminding Officers” who repeat key priorities across channels until they stick.
• Know your strengths and build around them. Use tools like Gallup StrengthsFinder to balance influencers, executors, relationship builders, and strategic thinkers across your team.
• Adapt your leadership as you scale. Move from doing everything yourself (“Superman”) to empowering other leaders (“Captain Americas”) who can build their own high-performing teams.
• Personalize advocacy. Whether engaging staff or lawmakers, tailor messages to individuals. Authentic, human communication wins over one-size-fits-all tactics.
• Communicate, especially when it’s uncomfortable. Transparency during uncertainty builds trust faster than waiting for perfect answers.
• Measure and prove impact. Tie public affairs objectives to measurable outcomes, including financial value, to strengthen organizational credibility.
• Sustain your own energy. Prioritize rest, exercise, and downtime so you can bring your best self to your work and lead for the long haul.

Quote of the Show:

• “Communicate when it’s most difficult to communicate—that’s when people need it most.”

Links:

• LinkedIn: https://www.linkedin.com/in/amaliowirth/ 
• Website: https://www.quorum.us/ 

Shoutouts: 

• Adrian Newey Autobiography: https://a.co/d/0RHW62Z 

Evan Low, President and CEO of the LGBTQ+ Victory Fund, joins host Anthony Shop for a powerful conversation about resilience, representation, and authentic leadership. Evan’s story comes full circle—from being one of the Victory Fund’s youngest endorsed candidates to now leading the organization that once believed in him.

He shares lessons from his historic career, including his work advancing marriage equality and finding common ground across ideological divides. Evan reflects on what it means to lead with authenticity, how visibility fuels influence, and why meeting people where they are—especially in times of polarization—is essential for progress. With characteristic optimism, he reveals how today’s challenges have sparked a new wave of leaders stepping forward to serve and why he believes the future of democracy depends on ensuring every voice is heard and seen.

Takeaways:

• Visibility is Influence. “You can’t be what you can’t see.” Representation creates pathways for others and strengthens democracy.
• Meet People Where They Are. True influence requires empathy, listening, and finding shared values—even across ideological divides.
• Resilience Is the Secret Weapon. Failures and setbacks are part of leadership. Learn, adapt, and rise stronger.
• Authenticity Builds Trust. Being transparent about your journey invites connection and fosters credibility.
• Invest in Future Leaders. Training and mentorship create pipelines for sustainable impact.
• Use Your Platform Wisely. In today’s digital world, leaders must tell their own stories with clarity and purpose.
• Democracy Thrives on Inclusion. The more diverse the voices at the table, the stronger our institutions become.

Quote of the Show:

• “If you're not at the table, you're on the menu. You have to show up, but you have to do that authentically.”

Links:

• Evan LinkedIn: https://www.linkedin.com/in/evan-low-1952064/ 
• VF LinkedIn: https://www.linkedin.com/company/victoryfund/
• VF Instagram: https://www.instagram.com/victoryfund/ 
• Website: https://victoryfund.org/ 

Cleve Mesidor, Executive Director of the Blockchain Foundation and Founder of Butterscotch Media, joins Chief Influencer® to share her remarkable journey from the halls of Washington to the frontlines of Web3 innovation. A former Obama Administration appointee, Cleve discusses how her “aha moment” with Bitcoin set her on a mission to create an inclusive digital economy, one that prioritizes accessibility over adoption.
In this wide-ranging conversation, she explains how blockchain can be demystified through trust and relationships, why public policy and tech innovation must work together, and how influence today is built not through status but through consistency. Cleve also reflects on her evolution as a thought leader, building a 10,000-subscriber media platform from a simple Mailchimp newsletter, and offers timeless advice on how to stay grounded, passionate, and true to your purpose in a world that’s changing faster than ever.

Takeaways:

• Start with Accessibility, Not Adoption. Focus on educating and empowering people to understand technology, even before they use it.
• Build Trust Through Relationships. Demystify complex topics by connecting on a human level and using plain, relatable language.
• Be Consistent. Whether it’s publishing weekly or showing up daily, consistency is the foundation of influence.
• Bridge the Gaps Between Worlds. Influence happens at intersections—between policy and innovation, Washington and crypto, tradition and disruption.
• Simplify the Story. Translate technical concepts into simple truths. As Cleve says, blockchain just “securely verifies information and facilitates exchange without third parties.”
• Own Your Journey. Mistakes and pivots are part of building credibility—own them, learn from them, and keep moving forward.
• Lead with Passion and Purpose. Influence isn’t about titles; it’s about showing up consistently for what you believe in.

Quote of the Show:

• “Be consistent. Whether you have five readers or five million, keep showing up—because that’s what builds influence.”

Links:

• LinkedIn: https://www.linkedin.com/in/cmesi/ 
• Butterscotch Media Website: https://butterscotch.media/ 
• Blockchain Foundation Website: https://theblockfound.com/ 

Ambassador Georg Sparber, Liechtenstein’s representative to the United States, shares how influence operates in both highly visible and quietly strategic ways. From the honor of throwing a ceremonial first pitch at a Major League Baseball game to spearheading global initiatives against human trafficking, he illustrates how even small players can “punch above their weight” on the world stage.

He explains Liechtenstein’s unique blend of entrepreneurship, diplomacy, and democratic tradition, while also reflecting on how credibility is built through consistency, expertise, and persistence. Ambassador Sparber also highlights the evolving role of diplomacy in the digital age, using platforms like LinkedIn to extend reach and foster genuine relationships. His stories, from honoring a fallen soldier with Liechtenstein heritage at Arlington National Cemetery to forging international coalitions at the UN, reveal a powerful message: influence is about leaving a trace that can grow into impact

Takeaways:

• Punch Above Your Weight: Small organizations, or even small nations, can make a major global impact. The key is focusing on credibility and expertise. By demonstrating competence and thought leadership in specific areas, you can command respect far beyond your size. As Ambassador Sparber noted, smaller players often need to be better in order to be taken seriously, but that higher standard can also become their strength.
• Consistency Builds Trust: Influence doesn’t come from one-off actions. It is built steadily over time through repetition, reliability, and steadfast advocacy. When others know what you stand for and can count on you to show up consistently, you become a trusted voice in your field.
• Leverage Core Strengths: Instead of trying to do everything, focus on what you do uniquely well and use that as a platform for broader contributions. Liechtenstein, for example, leveraged its expertise in financial services to fight global human trafficking through the Finance Against Slavery and Trafficking (FAST) initiative. Every leader or organization has a comparable strength they can amplify for outsized influence.
• Relationships Matter Most: At the heart of influence are people. Personal, face-to-face relationships often outlast policy shifts, headlines, or crises. Ambassador Sparber emphasized that trust built through genuine human connection creates enduring goodwill and opens doors for meaningful dialogue, even years down the road.
• Use Digital Diplomacy: Influence today requires showing up both in-person and online. Platforms like LinkedIn offer unique opportunities for direct engagement and visibility, particularly in spaces where others may not yet be active. By being intentional and authentic in digital spaces, leaders can extend their reach and strengthen relationships formed offline.
• Leave a Trace: True influence is not always immediate or obvious. Often, it’s about leaving a trace, planting seeds of understanding, trust, or possibility that may only bear fruit later. Whether it’s a conversation, a symbolic act, or a coalition built quietly behind the scenes, the impact often unfolds in unexpected but powerful ways.
• Do What You Love: Passion is one of the most powerful drivers of influence. When you pursue work you truly enjoy, you naturally develop expertise and authenticity, which others are drawn to. Ambassador Sparber encouraged leaders to focus on what they love to do, because that’s where they will be both most effective and most inspiring.

Quote of the Show:

• “To be effective, you must be consistent in what you advocate for and in what you believe is important, while also treating problems as your own and considering how you can contribute to solutions; credibility then emerges from the expertise and know-how you can reliably bring, and often smaller players must excel beyond larger ones to make a meaningful impact.” 

Links:

• LinkedIn: https://www.linkedin.com/in/georg-sparber-30222413a/ 
• Website: https://www.liechtensteinusa.org/ 

Lidia Soto-Harmon, the President and CEO of the Student Conservation Association (SCA), shares several key lessons around leadership, youth empowerment, and conservation. Lidia emphasizes the importance of providing paid, hands-on environmental conservation opportunities for young people across all 50 states, covering everything from trail building to historic preservation and fire prevention. A central idea is that this tangible work, often performed in teams and disconnected from technology, not only preserves natural spaces but also empowers youth, giving them a sense of agency and helping to combat climate anxiety. This approach fosters teamwork and provides young people with real-world skills and the satisfaction of seeing the direct impact of their efforts.

The conversation also delves into Lidia's personal leadership philosophy, which is rooted in being approachable and "real". She uses creative tools, such as her "selfie with my CEO" patch, now updated with a QR code linking to her LinkedIn profile, to forge genuine connections with both young people and adults. She advocates for a leadership style that is hands-on and curious about the experiences of those in the field, rejecting a top-down approach. Lidia emphasizes the crucial importance of leaders transitioning from mentorship to actively sponsoring diverse talent, thereby opening doors for others in tangible ways. Her identity as a Cuban American immigrant informs her commitment to inclusion and her responsibility to be a visible, approachable role model for the next generation.

Takeaways:

• Make opportunities accessible. Paying young people for their contributions opens doors that unpaid experiences often close.
• Connect by caring. Influence starts with genuine curiosity—ask questions, listen deeply, and show you care (even if it means carrying cupcakes up a mountain).
• Lead from the field. Authentic leadership means rolling up your sleeves and experiencing the work alongside your team.
• Bridge policy and practice. Real change happens when systemic solutions connect with on-the-ground realities.
• Be real on social media. Skip the polish—authentic, immediate, and heartfelt posts resonate most.
• Move from mentorship to sponsorship. It’s not enough to guide; leaders must actively open doors and advocate for emerging talent.
• Celebrate progress. Help teams look back at how far they’ve come—it fuels momentum for what’s ahead.

Quote of the Show:

• “Influence means tapping into previous chapters of your life to find helpful connections, information, or proven methods that you can implement in your current chapter. It's the ability to reflect on that path—that trail, if you will—and use it to propel yourself forward.”

Links:

• LinkedIn: https://www.linkedin.com/in/lidia-soto-harmon-a921a213/ 
• Website: https://thesca.org/ 

Jaymes Black (they/she/he pronouns), CEO of The Trevor Project, to explore what authentic influence looks like in practice. Jaymes reflects on their early missteps in leadership and how mentors helped them understand that true influence flows from empathy and connection rather than force. They share how embracing their authentic self not only transformed their own leadership but also empowered them to create space for others, whether by centering team members in organizational conversations or elevating LGBTQ+ youth as the true face of the mission. From building coalitions to tackling systemic challenges, to prioritizing where they can have the most impact, to leading with shared humanity in the face of political division, Jaymes offers powerful lessons on influence rooted in authenticity, courage, and collaboration.

Takeaways:

• Influence Should Flow, Not Force: Leaders should see influence as an emotional connection, not a power play. Forcing decisions creates resistance, but influence that flows—rooted in empathy and shared values—opens minds and builds trust.
• Authenticity Strengthens Leadership: Showing up as your true self makes you a more inclusive and effective leader. Leaders who embrace their identities create space for others to do the same, fostering stronger teams and deeper trust.
• Share the Stage to Elevate Others: Leadership isn’t about always being the face of the mission. By highlighting team members and giving them visibility—such as panel discussions at The Trevor Project—leaders amplify voices and strengthen organizational culture.
• Focus on Shared Humanity to Bridge Divides: When engaging with skeptics or opponents, emphasize shared values (like protecting youth) rather than differences. Framing influence around humanity creates openings for dialogue across political or cultural divides.
• Be Strategic About Where You Show Up: You can’t be everywhere at once. Leaders should prioritize the spaces where they can have the greatest influence, delegate when possible, and give themselves permission to say no.
• Build Coalitions to Tackle Systemic Challenges: Big missions require collaboration. Leaders should partner with other organizations, share best practices, and co-create solutions to achieve lasting impact.
• Influence Starts Inside the Organization: External influence is only sustainable if internal teams feel seen, heard, and connected. Leaders must go beyond town halls—engaging in smaller, authentic conversations that build trust and align people with the mission.

Quote of the Show:

• “You can be yourself—you can embrace your multitudes—and still be a leader. That’s what makes us powerful. That’s what makes us more influential.”

Links:

• LinkedIn: https://www.linkedin.com/in/thejaymesblack/ 
• Website: https://www.thetrevorproject.org/ 

Dr. Matthew Naylor, President and CEO of the National WWI Museum and Memorial. Under his leadership, this Kansas City landmark has become more than a museum; it’s a living, breathing front porch for the community and a destination for visitors from around the globe.

Dr. Naylor shares how the museum honors those who served while also “confessing the horrors of war,” using immersive storytelling and cutting-edge technology to connect history to today’s challenges. He reflects on what it means to make an institution porous, inviting the community in for everything from the Stars and Stripes Picnic to championship parades, and why influence comes not from being the center of the story, but from serving others and helping them create their own memories.

Along the way, listeners will hear lessons in leadership, philanthropy, and trust, from rethinking board engagement, to building unexpected partnerships (yes, even around tattoos and cannabis), to using language as a tool for uniting rather than dividing.

If you’ve ever wondered how influence can be rooted in service, humility, and storytelling, this episode is for you.

Takeaways:

• Lead with service, not ego. Influence grows when you focus on helping others create their stories rather than positioning yourself as the star.
• Make your organization “porous.” Remove barriers and invite people in—whether for community events, partnerships, or unexpected collaborations.
• Balance reverence with honesty. Honor sacrifice while also “confessing the horrors” of difficult truths—holding tension builds credibility and trust.
• Leverage technology to deepen human connection. Use immersive storytelling tools, but root them in authentic voices and real history.
• Play to your board members’ strengths. Align their passions and assets with your mission to multiply your organization’s impact.
• Expand influence through partnerships. Collaborate outside traditional boundaries (tattoos, cannabis, sports) to connect with new audiences.
• Guard public trust. Transparency, ethics, and accountability are non-negotiable—especially when leading institutions that carry civic responsibility.

Quote of the Show:

• “I have learned that by calling people or articulating a vision, a hopeful future for an organization, being able to articulate the purpose of the organization, and inviting people if that resonates with them to be a part of it, is a really powerful way of influencing others.”

Links:

• LinkedIn: https://www.linkedin.com/in/mattnaylor/ 
• Website: https://www.theworldwar.org/ 

Erin Santos Primis, the founder and executive director of the Isabella Santos Foundation (ISF), shares her journey of transforming the unimaginable loss of her daughter, Isabella, into a lasting impact for children with rare pediatric cancers. Starting with a local 5K that raised $7,000 during her daughter's treatment for neuroblastoma, Erin has propelled ISF to raise over $18 million. She discusses the foundation's evolution from focusing on her daughter's story to embracing the stories of other children, which expanded their mission to support all rare pediatric cancers. Erin offers a look into her authentic and sometimes "crass" communication style, the importance of building a true community around a cause, and the strategic decision to operate in the "messy middle" of nonprofits—filling gaps that larger organizations may overlook and smaller ones cannot afford. She also reveals her innovative fundraising strategies, such as creating events that prioritize attendee experience over explicit branding, and offers advice to other parents who are considering starting a foundation in the wake of loss.

Takeaways:

• Center the "Why," but Evolve the Narrative: While the foundation began with Isabella's personal and magnetic story, Erin strategically expanded the narrative to include other children and different rare cancers. This not only allowed her family some privacy but also scaled the foundation's reach and impact by resonating with a wider community.
• Embrace Authentic Communication: Erin advocates for a leadership style that is real and direct, even if it feels "crass". She found that channeling her genuine frustration and anger connected deeply with her target audience of mothers and supporters who felt the same way, proving that authenticity builds trust and inspires action.
• Find Power in the "Messy Middle": ISF thrives by filling the gaps between small grassroots efforts and large national organizations. By focusing on community-based needs like funding nurse navigators, mental health services, or fertility preservation programs not covered by insurance, "messy middle" nonprofits can make a critical and tangible impact.
• Build a Community, Not Just an Audience: Erin emphasizes knowing her donors personally, creating a "community tribe" where people feel seen and part of the mission. This deep sense of community fosters loyalty and powerful, word-of-mouth advocacy that fuels growth.
• Reinvent Fundraising by Focusing on the Experience: To combat donor fatigue, Erin developed a fundraising event "disguised" as a fun, desirable experience—a meet-and-greet with stars from Bravo's Southern Charm—that prioritized the audience's enjoyment. This strategy generated unprecedented buzz and financial success by meeting the audience where they are, rather than leading with the organization's brand.
• Influence is About Legacy: Erin defines influence as the ability to leave a legacy that makes the world a better place. By educating her community and empowering them to become advocates, her influence extends through a "telephone game" of shared stories and passion, ensuring her daughter's impact will last forever.
• Pause Before Starting Your Own Foundation: When advising parents experiencing loss, Erin suggests they take time and first consider partnering with an established organization. This approach allows them to channel their passion productively without immediately taking on the lifelong emotional weight and market challenges of running a founder-led nonprofit.

Quote of the Show:

• "We're out there raising money for kids who haven't even been diagnosed yet... It's not about saving a person, it's about saving a generation of kids that are coming up, and that makes it what's even more special".

Links:

• LinkedIn: https://www.linkedin.com/in/erinrsantos/ 
• Website: https://isabellasantosfoundation.org/ 

Today, we are re-airing our conversation with Dr. E. Anders Kolb to celebrate an exciting milestone: The Leukemia & Lymphoma Society is now Blood Cancer United. This new name reflects the organization’s commitment to uniting everyone impacted by the 100+ different types of blood cancer. 

Dr. Kolb, President & CEO, brings both professional expertise as a renowned pediatric hematologist oncologist and a deeply personal commitment shaped by his wife’s battle with follicular lymphoma. In this episode, he shares powerful insights on fostering community engagement, driving scientific innovation, and advocating for health equity.
His leadership, rooted in empathy, purpose, and a vision for better patient outcomes, underscores why Blood Cancer United is one of the most influential organizations in cancer research and patient support.

Takeaways:

• Embrace a Learner's Mindset: Always approach new situations with a willingness to learn, listen before acting, and consider experts' opinions. This mindset fosters continuous growth and effective problem-solving.
• Understand the Business: Take the time to deeply understand the business operations and challenges, even if it requires a significant investment of time, such as through a listening tour or similar initiative.
• Stay Connected to the Mission: Ensure that all team members remain focused on the organization's mission. Start meetings with a "mission moment" to ground everyone in the purpose of their work, which can keep the team inspired and aligned.
• Advocate for Patients and Families: As a healthcare organization, always prioritize the needs of patients and families in your initiatives. This strengthens any organization's credibility and trustworthiness and ensures that efforts are patient-centered.
• Inspire Through Communication: Use empathy in your interactions to connect emotionally with your team and motivate them. Sharing patient stories and emphasizing the impact of their work can enhance commitment and drive.
• Lead by Example: Demonstrate humility and a willingness to learn from others, regardless of your position. This leadership style fosters a collaborative environment and encourages others to adopt a similar approach.
• Solve the Big Problems: Lean into the challenges faced by the community you serve. Collect stories and data to identify systemic issues and work collaboratively to find meaningful solutions. This approach ensures that the organization addresses the root causes of problems effectively.

Quote of the Show: 

• "In our company meetings, we always start with a mission moment, grounding ourselves in the patient experience and celebrating exciting innovations from our research funding. This ensures everyone is present, inspired, and ready to dive into our work."

Links:

• LinkedIn: https://www.linkedin.com/in/e-anders-kolb-md-5508a7a/ 
• Website: https://www.lls.org/ 

Shout Outs:

• Nemours Children’s Health: https://www.nemours.org/ 
• Sidney Kimmel Medical College: https://www.jefferson.edu/academics/colleges-schools-institutes/skmc.html
• Delaware Today: https://delawaretoday.com/ 
• Philadelphia Magazine: https://www.phillymag.com/ 
• SEMA: https://sites.sema.org/awards/award_sema_news_articles.php 
• Fast Company: https://www.fastcompany.com/ 
• AKACA: https://advocacy.lls.org/a/akaca 
• Myeloma Link: https://www.lls.org/myeloma-link
• LLS PedAL: https://www.lls.org/dare-to-dream/pedal 
• FDA: https://www.fda.gov/ 

Dr. Brian Castrucci, President and CEO of the de Beaumont Foundation, shares his journey from early-career public health professional to nationally recognized chief influencer. He describes his philosophy of venture philanthropy, approaching the foundation not as a traditional grant-maker, but as a risk-tolerant changemaker, much like an investor on Shark Tank. For Dr. Castrucci, philanthropy’s greatest asset isn’t cash, it’s the courage to take risks and go where others won’t. This mindset is reflected in the foundation’s efforts to boost vaccination rates among conservatives and in the strategic, mutually beneficial partnerships it forges across the public health sector.

He reflects on pivotal career moments, including advice from a mentor to go "be a pirate" before returning to philanthropy and the experience of being passed over for the CEO role, a setback he now sees as crucial for shifting his focus from personal achievement to organizational growth. Throughout the conversation, Dr. Castrucci emphasizes the importance of building an authentic, bottom-up work culture, using storytelling to advance public health, and embracing discomfort as a catalyst for growth.

Takeaways:

• Align Roles with Individual Strengths: A leader's job is to put people in positions where they can succeed and feel fulfilled. Instead of rigidly adhering to a job description, identify what your team members are uniquely good at and align their tasks accordingly. For example, if one person is a phenomenal community organizer but a weaker writer, let them focus on outreach while a stronger writer on the team handles those tasks.
• Go Where No One Else Is: To have an outsized impact, especially as a smaller organization, find the niche where others aren't working. Dr. Castrucci applied this by pivoting to focus on COVID-19 vaccine messaging for conservatives when most other large foundations were focused on communities of color, allowing de Beaumont's investment to have a significant, undiluted impact.
• Embrace Risk and Learn from Mistakes: View philanthropy and leadership through a "venture" lens where risk is your most valuable asset. Your role isn't just to implement what's already proven but to fund new ideas and evolve the evidence base for your field. Adopt the mindset that it's okay to make mistakes, as long as you learn from each one and don't repeat it.
• Foster a Culture of Authenticity: Leaders set the tone for the entire organization. By being open about your own life and priorities outside of work—such as leaving early for a child's concert—you make it acceptable for everyone else to bring their whole selves to work. This creates a more supportive and humane environment where people are comfortable sharing when they need flexibility.
• Practice Bi-Directional Mentorship: Mentorship shouldn't only flow from the "grizzled older veteran" to the early-career professional. Leaders can gain valuable perspective and stay ahead of evolving trends by actively learning from Gen Z and millennial employees. Use platforms like LinkedIn to engage in these egalitarian exchanges of ideas, where a good idea can be recognized regardless of age or title.
• Hire for Hunger and Smarts, Not Just Experience: Look beyond traditional credentials to hire people who are "whip smart" and hungry to learn, even if they seem inexperienced for the role on paper. This approach allows you to attract incredible talent that larger organizations might overlook. Throwing smart, capable people onto the field on day one allows them to rise to the occasion and accelerates their career growth.
• Help Others See Their Place on a New Path: Influence is the ability to help people see a path they wouldn't have seen on their own. When leading change, it's critical to show each individual how they and their unique skills still fit in—and are valuable—on the new path forward. This addresses the natural human desire for both organizational and individual achievement, ensuring people will follow you into uncharted territory. 

Quote of the Show:

• “Influence is the ability to help others see a path that they would not have seen on their own.”

Links:

• LinkedIn: https://www.linkedin.com/in/brianccastrucci/ 
• Website: https://debeaumont.org/ 

Nneka Chiazor, President of the Public Affairs Council, discusses the evolving role of influence, leadership, and authenticity in today’s complex and fast-paced environment. Drawing on her deep experience in both the public and private sectors, including leading 1,200 employees at Cox Communications, Nneka shares why public affairs is no longer a cost center but a strategic investment in social capital. She unpacks her “Mercy Framework” for thoughtful leadership, discusses the importance of internal influence, and reflects on how leaders must now show up with intention, reliability, and heart. From the Queen Elizabeth II communication rule to the power of LinkedIn as a platform for authentic thought leadership, this episode is filled with real talk, practical insights, and inspiring wisdom.

Takeaways:

• Influence Begins Within: You can’t have external champions without internal ones. Employees are trusted messengers; make sure they’re equipped and aligned with your message.
• Use the Mercy Framework to Prioritize Thoughtfully: When taking on new roles or initiatives, ask: What should we Maintain, Expand, Reduce, Cease, or Introduce? Only introduce after creating space.
• Treat Public Affairs as a Strategic Investment: In a VUCA world (Volatility, Uncertainty, Complexity, Ambiguity), public affairs professionals are critical partners to the C-suite, unlocking both markets and trust.
• Pour Into Senior Leaders Before They Burn Out: Leaders are often so focused on pouring into others that they neglect themselves. Organizations should invest in refilling their leaders’ cups through support and development.
• Live by the Queen Elizabeth II Rule: Before speaking or posting, ask: Is it kind? Is it necessary? Is it true? This simple filter builds credibility and maintains trust.
• Build Your Personal Brand Authentically: You are You, Inc. Consistency in values across all platforms, especially LinkedIn, builds trust. Let your lived experiences serve as bridges to others.
• Influence with Intention: True influence isn’t just about getting someone to act; it’s about helping them feel good about taking that action. That’s where meaningful impact begins.

Quote of the Show:

• "Intention is the word. How we live, how we make our mark, and how we ensure that the dash between our birth and death is filled with purpose, impact, and meaning."

Links:

• LinkedIn: https://www.linkedin.com/in/nneka-chiazor/ 
• Website: https://linktr.ee/pacouncil 

Graham McMahon, President and CEO of the Accreditation Council for Continuing Medical Education (ACCME), discusses how he's revolutionizing medical education not as a compliance task but as an invigorating journey for clinicians. McMahon brings a wealth of experience from Harvard Medical School and the New England Journal of Medicine, advocating for learning as a lifelong privilege. Key topics include the evolution of educational approaches, the importance of applying information contextually in patient care, and fostering collaboration across medical hierarchies. Emphasizing trust and authenticity, McMahon also reflects on personal identity in leadership and how endurance running teaches perseverance and resilience. This conversation illustrates the transformative impact of education on clinician performance and patient outcomes, grounded in humility and professional integrity.

Takeaways:

• Trust is the foundation of influence and is built on authenticity and consistency. Graham McMahon emphasizes that trust is essential for effective influence, whether with a patient, a colleague, or in system-wide change. This trust is hard to gain and easy to lose, requiring leaders to "walk the talk" and maintain a clean record. Showing up as your authentic self is key to building this foundational trust.
• Modern medical education has shifted from information transfer to the application of knowledge. With information readily available to both clinicians and patients, the focus of medical education is now on applying that information to complex, contextual problem-solving for individual patients. The goal is to elevate the human clinician's role in guiding patients to the best decisions for their specific needs.
• Effective collaboration requires sacrificing some autonomy for the greater good. To break down silos and drive systemic change, leaders must be willing to compromise and harmonize with partners rather than expecting others to conform to their rules. McMahon points to the ACCME's collaboration across professions in medicine, nursing, and pharmacy as an example of creating a unified framework that serves the entire community.
• A successful framework for influence and collaboration involves four key steps. McMahon outlines a strategy applicable in both professional and personal contexts: 1) Establish a reputation of trust; 2) Set a shared, common goal; 3) Develop a fair pathway to achieve the goal; and 4) Set meaningful, short-term benchmarks to build momentum.
• Embracing risk is crucial for innovation and growth. Leaders must be willing to take calculated risks to move beyond the seductive comfort of the status quo. This requires creating a culture where the team trusts the leader, agrees on the ultimate goal, and understands that not all risks will succeed. It's equally important to recognize when an initiative isn't working and be willing to "pull the plug".
• Authenticity unlocks personal and professional potential. McMahon shares his personal experience as a gay immigrant, explaining that hiding parts of one's identity can be a significant constraint. Allowing people to be their authentic selves fosters a positive environment, builds trust, and brings a diversity of lived experiences and new ideas to the workplace.
• Leadership involves lifelong learning and mentorship. Effective leaders not only mentor others but also actively seek guidance and wisdom themselves, often from people outside their immediate field. McMahon stresses the importance of passing on lessons learned from his own mentors while remaining open to new advice to continue his growth.

Quote of the Show:

• "That joy of realizing I could make a difference for someone else is exactly why I chose education to be a core part of how I show up in this profession and in the house of medicine."

Links:

• LinkedIn: https://www.linkedin.com/in/grahammcmahon/ 
• Website: https://accme.org/ 

This special episode of Chief Influencer features guest host Liesl Riddle, Dean of the College of Professional Studies at the George Washington University, and Lorraine K. Lee, a bestselling author and authority on workplace communication and executive presence. Lorraine, known for her work with top-tier organizations like Amazon, Zoom, and Cisco, shares insights from her book 'Unforgettable Presence' and her extensive experience as a keynote speaker and LinkedIn Top Voice. She discusses the concept of 'presence'—its importance, definition, and how to cultivate it effectively. Lorraine also emphasizes the significance of personal branding, listening, storytelling, and maintaining a strong LinkedIn presence. Additionally, she shares strategies for introverts and the impact of influence on professional growth. Throughout the episode, Lorraine provides practical tips and frameworks to help professionals at any stage enhance their visibility and build a successful career.

Takeaways:

• Upgrade your LinkedIn profile with three quick changes to boost visibility and credibility. Simple tweaks like updating your headline, adding a professional photo, and refining your summary can make your profile stand out to recruiters and peers.
• Craft a unique and powerful introduction using the UPI (Unique and Powerful Introduction) framework. Introducing yourself with authenticity and impact helps you make memorable first impressions in professional settings.
• As an introvert, contribute after meetings by following up with thoughtful written input. If you’re not comfortable speaking up in real time, sending a follow-up email or message ensures your ideas are heard and valued.
• Take ownership of your career by thinking and acting like the CEO of your own professional journey. Proactively set goals, seek opportunities, and make strategic decisions to drive your career forward.
• Use feedback loops and regular iteration to accelerate your personal and professional growth. Consistently seeking feedback and making small improvements helps you learn faster and achieve better results.
• Apply the "TEA Method" to improve your video presence and communication effectiveness. Focusing on both the depth and breadth of your message ensures you connect with your audience and convey your expertise.
• Advocate for yourself by sharing your story, as illustrated in the "Audiobook Recording" example. Telling your own story with confidence can open doors and inspire others to recognize your value.

Quote of the Show:

• “Presence is for everyone, at every level. When we approach our careers with intention and proactive energy, we create better outcomes.”

Links:

• LinkedIn: https://www.linkedin.com/in/lorraineklee/ 
• Website: https://lorraineklee.com/ 
• Book: https://amzn.to/3Hdv79r
• Free weekly career tips: lorraineklee.com/subscribe 

Anna Palmer, the founder and CEO of Punchbowl News, a media company focused on the power, people, and politics of Washington, D.C.. Palmer details the creation and growth of Punchbowl News, which she co-founded during the COVID-19 pandemic to provide an insider's perspective on the U.S. Congress. She explains that her company’s success is built on a community-centric model that views its audience as members, not just subscribers, fostering a two-way relationship through newsletters, podcasts, premium content, and live events. Palmer repeatedly emphasizes that authenticity, trust, and providing unique, analytical reporting are essential for cutting through the noise of the modern media landscape and building a sustainable business that can thrive in the age of AI.

Takeaways:

• Build a Community, Not Just an Audience: Palmer attributes Punchbowl News's success to treating its audience as "community members". This creates a "flywheel" effect where readers, event attendees, and sources are part of an interconnected ecosystem, fostering deep loyalty and a sustainable business model that isn't solely reliant on advertising or search traffic.
• Authenticity is the Key to Trust: In a world where people are "flooded with so much information," Palmer insists that authenticity is what allows a brand to cut through the clutter. This is achieved by moving away from scripted corporate messaging, showing personality, and being open and quick to admit when you are wrong, which builds significant trust with your audience.
• Human-Centered Reporting is the Defense Against AI: While Punchbowl News uses AI as a business tool, Palmer believes the key to journalistic relevance is creating original, analytical content that an AI cannot. She notes that AI can't be "in the basement of the Capitol" to ask a senator a question and interpret the nuanced answer, making human reporting invaluable.
• Modern Journalists Must Be Multimedia Experts: According to Palmer, a reporter's job has evolved from simply writing to being a "Swiss Army knife" with multimedia skills. She emphasizes the need for journalists to be adept at podcasts, video, events, and social media to connect with audiences across different platforms.
• Effective Newsletters Require Consistency and Value: As a veteran of newsletter journalism, Palmer advises that success in a crowded inbox depends on providing unique content that people can't get elsewhere. She stresses the importance of frequency and consistent timing to build a habit for readers.
• Influence is More Fragmented and Accessible: Palmer notes that the nature of influence in Washington has changed. It is no longer concentrated among a few traditional power brokers but has become more fragmented across different platforms like podcasts and social media. This creates more opportunities for different voices to exercise influence.
• Personal and Professional Brands are Blurring: Palmer acknowledges that the Punchbowl News brand is deeply intertwined with the personal brands of its founders. She has become more active and "human" on platforms like LinkedIn and Instagram, finding that showcasing the authentic person behind the corporate announcements pays dividends.

Quote of the Show:

• “Having trust, authenticity, and a message that really resonates are gonna be three key things to actually keep that influence and try to grow it.”

Links:

• LinkedIn: https://www.linkedin.com/in/anna-palmer-124a295/ 
• Website: https://punchbowl.news/ 

Shout Outs:

• Jake Sherman: https://www.linkedin.com/in/jake-sherman-6baa0b9/ 
• John Bresnahan: https://www.linkedin.com/in/john-bresnahan-a6919294/ 
• Elizabeth Dole Foundation: https://www.elizabethdolefoundation.org/ 

In this heartfelt episode of Chief Influencer, host Anthony Shop sits down with Mary Fete, Executive Director of the National Foundation for Ectodermal Dysplasias (NFED). A registered nurse by training, Mary shares how listening has been the foundation of her leadership, fueling a global nonprofit that spans 120 countries and supports thousands of families affected by rare disorders. She reflects on the transformative power of empathy, the importance of collaboration over expertise, and her role in pioneering medical breakthroughs, including a historic clinical trial for XLHED. As she prepares to pass the baton after more than two decades, Mary discusses her hopes for the future and what it truly means to lead with heart.

Key Takeaways

• Leadership Begins With Listening: Mary emphasizes that listening is both a clinical and leadership skill. Her philosophy of “listen first, talk less” has shaped NFED’s programs, research, and family support systems.
• You Don’t Have to Be the Expert: True influence comes from bringing the right people into the room. Mary models collaborative leadership by creating spaces where diverse experts—and lived experiences—drive innovation.
• Global Impact Starts With Personal Connection: Despite serving families in over 120 countries, NFED remains deeply personal thanks to Mary’s intentional relationship-building and trust-first approach.
• Technology as a Humanizing Tool: From AI advisory boards to using databases to remember personal family milestones, Mary shows how nonprofits can leverage tech to enhance—not replace—authentic relationships.
• From Seed Funding to Scientific Breakthroughs: NFED’s 30-year commitment to research led to the groundbreaking EDELIFE clinical trial, showing how a small nonprofit can play a central role in global medical advances.
• Storytelling Drives Advocacy: Mary empowers families to share their lived experiences to influence policy and funding, reinforcing that personal stories are powerful tools for public impact.
• Legacy of Heartfelt Leadership: As she prepares to step down, Mary hopes to be remembered not for titles or milestones, but for leading with compassion, listening deeply, and creating a true sense of family and belonging.

Quote of the Show:

• “You have to remind yourself that listening is much more powerful than talking… You don’t have to fill the space in the room with your voice all the time.”

Links:

• LinkedIn: https://www.linkedin.com/in/mary-fete-19949a33/ 
• Website: https://nfed.org/ 

In this special Chief Influencer Power Breakfast episode, Anthony moderates a dynamic panel featuring five powerhouse nonprofit CEOs. Together, they explore how leaders can harness the power of personal branding to amplify their missions and drive greater impact.

You'll hear real-world strategies and inspiring stories from:

📌 Steve Schwab (Elizabeth Dole Foundation)

📌 Jean Accius (Creating Healthier Communities)

📌 Katie Schubert (Society for Women’s Health Research)

📌 Jennifer Sirangelo (Points of Light)

📌 Lidia Soto-Harmon (Student Conservation Association)

Discover practical tips for staying authentic, elevating others, and using social platforms to build influence. Whether you're leading a nonprofit or looking to grow your own leadership brand, this conversation will equip you with the insights to take the next step forward.

Takeaways:

• Start from Within: Make sure your internal team, staff, board, and volunteers understand and champion your mission. Internal alignment fuels external influence.
• Prioritize Authenticity: Share real, personal stories in your own voice. This helps build trust and deepens audience connection. Don’t be afraid to show who you are behind the title.
• Use Social Media Strategically: Even simple tactics like tagging people and using @ mentions can significantly expand your reach and engagement.
• Create a Posting Routine: Block small pockets of time, like at the airport or between meetings, to engage on platforms like LinkedIn. Consistency matters more than frequency.
• Leverage Visual Tools: Think creatively about how to drive connections. For example, use a LinkedIn QR code on your name badge to make networking easy and immediate.
• Elevate Others: Use your platform to spotlight team members, partners, and community leaders. Sharing the stage amplifies your mission and builds goodwill.
• Engage Without Overthinking: You don’t have to post every day. Commenting, liking, or resharing valuable content is just as impactful, and a great way to start building your presence.

Quote of the Show

• "It’s irresponsible for nonprofit leaders not to have a LinkedIn presence." — Steve Schwab

Links:

• Kathryn Godburn Schubert
  • LinkedIn: https://www.linkedin.com/in/kathryn-godburn-schubert-07352a7/ 
  • Website: https://swhr.org/ 
• Jean Accuius
  • LinkedIn: https://www.linkedin.com/in/accius4/ 
  • Website: https://chcimpact.org/ 
• Jennifer Sirangelo
  • LinkedIn: https://www.linkedin.com/in/jennifer-sirangelo-62a8723/ 
  • Website: https://www.pointsoflight.org/ 
• Lidia Soto-Harmon
  • LinkedIn: https://www.linkedin.com/in/lidia-soto-harmon-a921a213/ 
  • Website: https://thesca.org/ 
• Steven Schwab
  • LinkedIn: https://www.linkedin.com/in/steven-schwab7676/ 
  • Website: https://www.elizabethdolefoundation.org/ 

What does it take to protect freedom of expression in a time when Americans are more divided than ever? 

Jan Neuharth is the Chair and CEO of the Freedom Forum, a nonpartisan nonprofit dedicated to fostering First Amendment freedoms for all. She shares the story of how she led the organization through a bold transformation—from operating a museum on Pennsylvania Avenue to becoming a mission-driven force for digital education, public programs, and national impact. From honoring young journalists and comedians at the Free Expression Awards to empowering students with their First Amendment rights through campus outreach and storytelling, Jan reflects on how the Freedom Forum connects with Americans across generational and ideological divides.

She also shares leadership lessons on influence, including the importance of listening, trust, and process in navigating change. Tune in to hear how Jan’s diverse career—from Capitol Hill to corporate law to novel writing—has shaped her authentic leadership style and deep commitment to civic engagement and free expression.

Takeaways:

• Lead with Listening: Influence starts by understanding your audience. Whether you're guiding organizational change or connecting with the public, listening first builds trust and informs better decisions.
• Preserve the Best, Improve the Rest: This philosophy, inherited from Jan’s father Al Neuharth, is a powerful framework for innovation. Regularly assess what’s working and have the courage to evolve—even beloved institutions like museums.
• Make the Mission Personal: Humanize big ideas like the First Amendment by tying them to everyday experiences—books, fashion, music, sports fandom. Personal relevance drives engagement.
• Adapt Messaging for Different Levels of Engagement: Think in tiers: skimmers, swimmers, and divers. Tailor your content to meet people where they are—whether they want a quick TikTok or a deep-dive article.
• Invest in the Next Generation: Empowering young people with knowledge of their rights, as the Freedom Forum does through its Free Spirit program and campus initiatives, ensures the future of civic engagement and journalism.
• Stand Firm on Principles, Not Partisanship: Uphold core values like free expression consistently, even when the subject matter is controversial. Integrity and viewpoint neutrality build long-term credibility.
• Turn Disruption Into Opportunity: When COVID hit just after the museum closed, the Freedom Forum used the moment to go digital-first. Challenges can be catalysts for reinvention if approached with strategic clarity.

Quote of the Show:

• “You don't change the story for every person. You tell it in a different way, but you're still rooted in the same principles.”

Links:

• LinkedIn: https://www.linkedin.com/in/janneuharth/ 
• Website: https://www.freedomforum.org/ 

Allan Golston is the President of the United States Program at The Gates Foundation. The foundation is dedicated to advancing educational opportunities and ensuring equitable academic and economic outcomes for all students, particularly those from low-income backgrounds and students of color. 

Allan's unique leadership approach hinges on the power of influence through reciprocity, authenticity, and storytelling. In today's episode, Allan delves into his career journey from public accounting to philanthropy, the importance of building trusted partnerships, the evolution of leadership styles, and leveraging digital platforms like LinkedIn for reciprocal influence. 

Stay tuned to gain valuable insights on balancing data-driven decision-making with personal storytelling to drive impactful change and the importance of creating authentic connections in both personal and professional spheres.

Takeaways:

• Treat leadership as a continuous practice, not a destination, and continuously strive for self-improvement. Allan Golston emphasizes that leadership is an ongoing process. He makes it a point to learn and grow each day, preparing to be even better the next day. This practice of self-reflection and ongoing improvement can help leaders stay dynamic, relevant, and effective.
• Be authentic in your leadership and influence based on genuine interactions rather than projecting a persona. Early in his career, Golston found that employers expected employees to project a certain persona or dress a certain way as part of instilling confidence in clients. However, as his career evolved, he realized that authenticity became crucial for effective leadership as his responsibilities grew. Leaders should focus on genuine connections and interactions, which build trust and authenticity.
• Embrace a two-way influence model. Listen and be open to being influenced while also trying to influence others. This influence needs to be reciprocal. Authentic listening and a willingness to be influenced are as important as trying to guide or direct others. This approach builds mutual respect and understanding.
• To drive meaningful impact, deeply understand your audience. This is crucial for making informed and impactful decisions. Leaders must invest time learning about their internal and external teams and stakeholders and broader audiences to tailor their actions and communications effectively.
• Aim to ensure equitable outcomes in your leadership practice and organizational goals. Leaders should prioritize creating inclusive environments and opportunities that benefit all, especially the underrepresented or marginalized groups.
• Openly share your personal stories and learn from the stories of others. This practice fosters a deeper connection and understanding within the team, helping to build a cohesive and empathetic workplace culture.
• Start interactions with personal concerns and show genuine interest in your team’s well-being. Instead of diving straight into work-related discussions, begin with personal conversations. Asking about someone's well-being or family circumstances shows empathy and builds a culture of care and support.

Quote of the Show:

• “I fundamentally believe that influence has two key dimensions. Number one is that it has to be reciprocal. You have to be open to being influenced as much as you are trying to influence. The second is that you have to know when it’s best to influence directly or empower others to influence and carry the critical messages.” - Allan Golston

Links:

• LinkedIn: https://www.linkedin.com/in/allan-golston 
• Bill & Melinda Gates Foundation (Website): https://usprogram.gatesfoundation.org/

Shout Outs:

• Stryker: https://www.stryker.com 
• Harley-Davidson: https://www.harley-davidson.com 
• Aspen Institute - The Henry Crown Fellowship Program: https://www.aspeninstitute.org/programs/henry-crown-fellowship 
• The Robert Wood Johnson Foundation: https://www.rwjf.org 
• The William Jewell College: https://www.jewell.edu 
• John Lewis: https://www.britannica.com/biography/John-Lewis-American-civil-rights-leader-and-politician 

Tiffany Benjamin, CEO of the Humana Foundation, founding partner of Face The Fight, and one of TIME's 100 most influential philanthropists, shares her unexpected journey from Harvard Law School to leading a major philanthropic foundation — a path shaped by lived experience, deep listening, and a passion for community.

We explore how early moments, like volunteering with seniors as a youth, continue to influence her approach to leadership and social impact. Tiffany reflects on what it means to leave your title at the door, the surprising power of sitting in the back of the room, and how true influence is rooted in curiosity and co-creation.

From building intergenerational programs to reshaping how we serve communities, Tiffany’s insights are both personal and profoundly actionable. Whether you're a leader, changemaker, or simply curious about what it means to make a difference, this episode is for you.

Takeaways:

• Shaping Health Equity: Tiffany is pioneering health equity by mobilizing funding, partnerships, and research aimed at tackling the root causes of poor health. This includes a holistic approach to nutrition, emotional well-being, disaster recovery, and resource deployment.
• Value of Curiosity: Tiffany’s journey highlights the importance of curiosity. Her career path shifted dramatically because she was curious about the foundation work at Eli Lilly. Curiosity can open new career opportunities and lead to fulfilling roles that align with your passion and values.
• Community Listening: The Humana Foundation emphasizes community listening. By creating a Senior Council of high school seniors and senior citizens, the foundation ensures their work is community-centered and relevant to the people they serve. Consider forming advisory groups with diverse perspectives to guide your projects.
• Empathy as Influence: Empathy is a powerful form of influence. Tiffany suggests that listening to people’s challenges and really understanding their needs can drive meaningful change. Practice active listening and strive to connect with others on a deeper level to be a more effective leader.
• Accessibility in Processes: The open application process at the Humana Foundation is designed for transparency and respect for non-profits' time. It includes a short-form application and clear communication about acceptance or rejection. Make your processes transparent and provide clear feedback to foster trust and efficiency.
• Leave the Title at the Door:*Tiffany emphasizes the importance of humility and accessibility. By choosing to sit in the back of the room rather than the reserved front seat, she connects with people on a more personal level. Engage with people where they are, leave your title at the door, and be approachable.
• Use Digital Presence Authentically: Tiffany is hands-on with her LinkedIn presence to share her work and insights regularly. She combines personal elements (like her love for hats) with professional updates to maintain authenticity. Use social media platforms to share your story and mission, and be transparent and consistent in your communication.

Quote of the Show:

• “I think you have to find spaces where you can leave your title at the door and be accessible to others. Personally, I have an aversion to sitting in the front row—I’d rather be alongside the people who are most impacted and who are driving real change. I believe you should always seek out those who know more than you, especially when it comes to the challenges and opportunities ahead.” 

Links:

• LinkedIn: https://www.linkedin.com/in/tiffany-benjamin-0127893/ 
• Website: https://www.humana.com/