Summary: - Be a guide for customers, and over time that will increasingly improve LTV - Difference between a community and an audience - How to allow your community members to connect with each other instead of it just being a megaphone from the company - Make community members a core part of your company's journey (ask feedback and get inspired by them!) - Have a goal for your community - How to set up your questions for success by coordinating with your community - Do you have a dedicated...
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Summary: - Be a guide for customers, and over time that will increasingly improve LTV - Difference between a community and an audience - How to allow your community members to connect with each other instead of it just being a megaphone from the company - Make community members a core part of your company's journey (ask feedback and get inspired by them!) - Have a goal for your community - How to set up your questions for success by coordinating with your community - Do you have a dedicated...
Tactics Any Brand Can Leverage to Build Stronger Community with Christo Hall
CLTV University Podcast
17 minutes
3 years ago
Tactics Any Brand Can Leverage to Build Stronger Community with Christo Hall
Things you will learn: How a focus on CLTV can allow you to outspend your competition.How to reframe the concept of “upsell”How to make your customers your advocates. How do you get people referring?How to build a human connection with your leads and customersHow small gestures can completely change a brand relationshipHow to keep it simple with CLTV (using something anyone can use)
CLTV University Podcast
Summary: - Be a guide for customers, and over time that will increasingly improve LTV - Difference between a community and an audience - How to allow your community members to connect with each other instead of it just being a megaphone from the company - Make community members a core part of your company's journey (ask feedback and get inspired by them!) - Have a goal for your community - How to set up your questions for success by coordinating with your community - Do you have a dedicated...
