In this episode of ComplyPlus™ Presents, Lewis Normoyle sits down with Dr Richard Dune to unpack why so many domiciliary care providers are failing CQC inspections and what it really takes to turn things around. From rushed visits and medication errors to poor governance and passive use of technology, the conversation explores the most common pitfalls putting services and service users at risk. Drawing on real examples and years of frontline experience, they share practical strategies for strengthening leadership, embedding effective audits, and building a culture where safe, high-quality care is the norm. A frank and solutions-focused conversation for anyone committed to raising standards in health and social care.