Welcome to the Customer Care Channel, your go-to podcast for creating amazing customer experiences and honing your customer service skills.
Hosted by Lisa Baker, this podcast is designed especially for business owners who are passionate about elevating their customer service to the next level.
Join us as we explore actionable tips, inspiring stories, and expert insights to help you build a loyal customer base and thrive in the competitive business landscape.
Episodes are currently uploaded as and when I can around looking after my 18 month old and 3 year old!
**Connect with Us:**
Download your FREE Customer Success kit here: https://customercarechannel.com/freebies/
Enrol onto Customer Experience Course here
Follow us on Instagram and Tiktok for daily tips and inspiration
Printable Downloads: Get Organised
Support the pod and Buy a Coffee: Buy me a Coffee
**Subscribe & Review:**
If you enjoyed the show, please subscribe and leave us a review on Apple Podcasts, Spotify, or wherever you listen. Your support helps us grow and reach more female entrepreneurs like you!
Thank you for tuning in to the Customer Care Channel. Join us next week as we continue to explore the art of exceptional customer service. Remember, happy customers are the heart of a successful business!
*Affiliate Disclaimer:
Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!
Hosted on Acast. See acast.com/privacy for more information.
Welcome to the Customer Care Channel, your go-to podcast for creating amazing customer experiences and honing your customer service skills.
Hosted by Lisa Baker, this podcast is designed especially for business owners who are passionate about elevating their customer service to the next level.
Join us as we explore actionable tips, inspiring stories, and expert insights to help you build a loyal customer base and thrive in the competitive business landscape.
Episodes are currently uploaded as and when I can around looking after my 18 month old and 3 year old!
**Connect with Us:**
Download your FREE Customer Success kit here: https://customercarechannel.com/freebies/
Enrol onto Customer Experience Course here
Follow us on Instagram and Tiktok for daily tips and inspiration
Printable Downloads: Get Organised
Support the pod and Buy a Coffee: Buy me a Coffee
**Subscribe & Review:**
If you enjoyed the show, please subscribe and leave us a review on Apple Podcasts, Spotify, or wherever you listen. Your support helps us grow and reach more female entrepreneurs like you!
Thank you for tuning in to the Customer Care Channel. Join us next week as we continue to explore the art of exceptional customer service. Remember, happy customers are the heart of a successful business!
*Affiliate Disclaimer:
Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!
Hosted on Acast. See acast.com/privacy for more information.
Episode 24 is all about Transforming Retail. Giving you tips and tricks into How to Create Outstanding Customer Experiences and Reduce Complaints for your business no matter who you are.
//Resources mentioned//
Episode 4 - Understanding the Customers Experience - Listen here
Episode 12 - What is Customer Journey Mapping - Listen Here
Enroll onto Customer Experience Course: Enroll Here
Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!
My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.
I've worked with customers in retail, hospitality and the corporate world.
I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.
I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.
Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannel
Now let's jump into the episode...
To Do:
Customer Profiling Template: Download
Printable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)
Enroll onto Customer Experience Course: Enroll Here
Support the pod and Buy a Coffee: Buy a Coffee
Contact:
Follow and send messages on IG: Customer Care Channelor @customercarechannel
So, get listening!
*Affiliate Disclaimer:
Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!
Hosted on Acast. See acast.com/privacy for more information.