Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
117 episodes
1 day ago
These days, small business owners have access to all the same types of tech that big brands use — but that doesn’t mean every tool is worth your time. In this episode of The Customer Connect Podcast, I’m talking about how to pick the technology that actually helps your customer experience — and how to avoid the tools that just add more work to your day. We’ll go through the tech that genuinely makes life easier for both you and your customers, what to watch out for before adding something new...
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These days, small business owners have access to all the same types of tech that big brands use — but that doesn’t mean every tool is worth your time. In this episode of The Customer Connect Podcast, I’m talking about how to pick the technology that actually helps your customer experience — and how to avoid the tools that just add more work to your day. We’ll go through the tech that genuinely makes life easier for both you and your customers, what to watch out for before adding something new...
Customer Connect: A Customer Experience Podcast for Small Business Owners
22 minutes
3 months ago
Retail Wins: 5 Episodes I keep coming back too.
In this 99th episode of the Retail Success Series, I'm sharing five of my favourite episodes so far — and why I think they’re worth revisiting. This is a curated list of episodes packed with practical conversations, useful marketing advice, and simple shifts in thinking that can make a real impact on your retail business. You’ll hear: The episode that’s had the most downloadsWhy customer experience still matters mostMarketing tactics to help grow your retail businessHow to define success on y...
Customer Connect: A Customer Experience Podcast for Small Business Owners
These days, small business owners have access to all the same types of tech that big brands use — but that doesn’t mean every tool is worth your time. In this episode of The Customer Connect Podcast, I’m talking about how to pick the technology that actually helps your customer experience — and how to avoid the tools that just add more work to your day. We’ll go through the tech that genuinely makes life easier for both you and your customers, what to watch out for before adding something new...
