Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
116 episodes
1 week ago
Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
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Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
Customer Connect: A Customer Experience Podcast for Small Business Owners
16 minutes
2 months ago
The Hidden Challenges of Seasonal Businesses
The Customer Connect Podcast now includes an extra monthly episode designed just for seasonal business operators. These episodes focus on the unique challenges of trading in short bursts and making the most of your peak periods. Seasonal operators include: Christmas shopsSki hire businessesTourism retailers, cafés, and accommodationEvent operatorsWedding providersGarden centres and nurseriesIce-cream shops, hot chocolate bars, eggnog makersNail salons and blow-dry bars during peak social seas...
Customer Connect: A Customer Experience Podcast for Small Business Owners
Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
