Customer Connect: A Customer Experience Podcast for Small Business Owners
Nicole Keleher
116 episodes
1 week ago
Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
All content for Customer Connect: A Customer Experience Podcast for Small Business Owners is the property of Nicole Keleher and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
Customer Connect: A Customer Experience Podcast for Small Business Owners
15 minutes
2 months ago
Why Email Beats Socials Every Time
Email isn’t just another marketing tool—it’s the most reliable way to connect with your customers. In this episode of the Customer Connect Podcast, Nicole Keleher dives into why email delivers stronger results than social media, practical incentives to grow your list, and simple ways to collect signups in-store and online. If you’ve been putting email in the “too hard” basket, this is your reminder that it’s one of the most profitable customer experience strategies you can use. Follow @there...
Customer Connect: A Customer Experience Podcast for Small Business Owners
Christmas is coming fast, and for most small business owners it’s exciting — and a bit chaotic. In this episode of The Customer Connect Podcast, I’m sharing six quick fixes you can make right now to get ready for Christmas trade — three for online stores and three for those of you running bricks-and-mortar. They’re simple things that don’t take long but make a real difference to how your business runs and how your customers feel. We’ll talk about how to: • Improve your top product listi...
