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Customer Service Revolution
John Dijulius
230 episodes
5 days ago
Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers. It's not a podcast. It's a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
Show more...
Management
Business,
Entrepreneurship
RSS
All content for Customer Service Revolution is the property of John Dijulius and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers. It's not a podcast. It's a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
Show more...
Management
Business,
Entrepreneurship
Episodes (20/230)
Customer Service Revolution
230: Price Myths BUSTED
6 days ago
26 minutes 58 seconds

Customer Service Revolution
229: The Answer is Yes, Now What's the Question
1 week ago
37 minutes 31 seconds

Customer Service Revolution
228: How Consulting Transforms Your CX
2 weeks ago
44 minutes 29 seconds

Customer Service Revolution
227: Build a Culture that is Obsessed with Delivering a World-Class Experience
3 weeks ago
57 minutes 46 seconds

Customer Service Revolution
226: Would You Sever Your Work Life From Your Personal Life?
1 month ago
43 minutes 50 seconds

Customer Service Revolution
225: Exceptional Experiences with Neen James
1 month ago
36 minutes 19 seconds

Customer Service Revolution
224: The Six Components of a Five Star Experience
1 month ago
40 minutes 42 seconds

Customer Service Revolution
223: Sabbaticals, Big Stay and Stakeholder Capitalism
1 month ago
37 minutes 25 seconds

Customer Service Revolution
222: How to Identify and Eliminate Negative Cues in Business
2 months ago
49 minutes 49 seconds

Customer Service Revolution
221: Creating Memorable Experiences - The Alpin Haus Journey
2 months ago
36 minutes 54 seconds

Customer Service Revolution
220: Transforming the Donor Experience at Gulf Coast Blood
2 months ago
34 minutes 12 seconds

Customer Service Revolution
219: How to Create a Recruiting Experience That Draws Top Talent
2 months ago
45 minutes 51 seconds

Customer Service Revolution
218: How to Create an Above and Beyond Culture
3 months ago
54 minutes 3 seconds

Customer Service Revolution
217: How to Become Your Clients Trusted Business Partner
3 months ago
41 minutes 55 seconds

Customer Service Revolution
216: Is Consulting the Big Con?
3 months ago
47 minutes 33 seconds

Customer Service Revolution
215: Understanding the Gen Z Gaze
3 months ago
34 minutes 42 seconds

Customer Service Revolution
214: From Struggles to Success: John's Journey, Part 2
3 months ago
34 minutes 23 seconds

Customer Service Revolution
213: From Struggles to Success: John's Journey
4 months ago
29 minutes 53 seconds

Customer Service Revolution
212: The Art of Listening
4 months ago
37 minutes 38 seconds

Customer Service Revolution
211: Building Empathy Using a Day in the Life Video
4 months ago
31 minutes 39 seconds

Customer Service Revolution
Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers. It's not a podcast. It's a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!